Location:

1101 Pacific Avenue - Tacoma, Washington 98402

***THIS ROLE IS HYBRID WORKING 1-3 DAYS IN OFFICE AND THE REMAINING DAYS IN THE OFFICE***

Job Summary
The Merchant Sales Advisor serve as integral member of the Key Merchant Services sales teams in assigned districts and/or segment, within Consumer Business Banking. With a focus on growing client relationships with payment and card processing needs, the Merchant Sales Advisor assists as part of the client's trusted advisor team for solutions in order to develop, manage and retain profitable client relationships for clients with basic to moderately complex merchant needs. Provides recommendations and solutions to help ensure the team achieves their goals. Will resolve client issues and execute appropriate action to ensure client satisfaction. Partners with various functional groups and lines of business throughout the bank for growth opportunities.

Responsibilities

Acquire new merchant services relationships through prospecting external sources within the sales representative's assigned territory, as well as through referrals from client focused teams including but not limited to Retail banking, Business Banking, Private Banking and TreasuryConsult with prospective businesses in identifying the proper payment solution to meet the business needs; present and sell merchant payment processing including credit card, check processing, gift cards, ACH and the corresponding hardware and software products with small and medium size businessesIdentify merchant's other banking needs and work with available KeyBank resources to deliver solutions that meet those needsProspects small and medium size businesses in sale representative's assigned region to supplement bank referralsPerforms other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without noticePerforms other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without noticeComplies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.

Education Qualifications

Bachelor's Degree or equivalent in training and experience (required)

Experience Qualifications

1-3 years payments related experience in a banking environment (required)1-3 years success in a client focused environment with aggressive growth and service goals (required)

Tactical Skills

Strong financial acumen including the ability to read and understand financial statementsExceptional negotiating and closing skillsStrong communication skills

Personal Skills

Collaboration: Demonstrates experience in participating in productive collaborative processes that help solve business problems and meet business goalsInfluence: Develops basic persuasive arguments and utilizes active listening skills and probing techniques to surface opportunities to influencePersuasion: Provides persuasive messages using well-reasoned arguments to address audience concerns or reactions; explains others’ viewpoints and asks questions to ensure mutual understanding

Practical Skills

Oral & Written Communication: Possesses the ability to adapt listening and facilitation style to others’ communication styles and uses various approaches appropriately and effectively

Core Competencies

All KeyBank employees are expected to demonstrate Key’s Values and sustain proficiency in identified Leadership Competencies.

Driving Requirements

Ability to routinely and frequently operate a motor vehicle with a valid driver's license.

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $67,725 to $67,725 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.

Please click here for a list of benefits for which this position is eligible.

Job Posting Expiration Date: 10/02/2024

KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.

 

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.