Mesa, AZ, 85213, USA
6 days ago
Mesa AZ IntouchCX DH
**Are you looking for an exciting opportunity to launch your career in customer service?** Our client is looking for an **Entry-Level Customer Service Call Center Representative** the right candidate will be the first point of contact for our valued customers! This is more than just a job—it’s the start of a rewarding career where you can develop key skills, make a real impact, and grow within a supportive, collaborative environment. **What You’ll Do:** + **Be the Voice of the Brand:** Answer inbound calls and engage with customers in a friendly, professional, and helpful manner. + **Provide Exceptional Service:** Offer clear, accurate information about our products, services, and policies to help customers make informed decisions. + **Solve Problems and Create Smiles:** Address inquiries, resolve issues, and handle complaints with empathy, aiming for first-call resolution and customer satisfaction. + **Document with Precision:** Log customer interactions in our systems, ensuring accurate records are maintained for efficient follow-up. + **Collaborate Across Teams:** Work closely with colleagues and departments to solve problems, meet goals, and deliver outstanding service. + **Continual Learning & Growth:** Take part in ongoing training programs to build new skills, stay up-to-date on product knowledge, and grow within your role. **Why You’ll Love Working Here:** + **Career Development:** Whether you're starting your career or looking to grow, we offer ample opportunities for advancement and personal development. + **Supportive Culture:** Join a team that values teamwork, open communication, and a positive work environment. We believe in fostering success together! + **Comprehensive Training:** We provide all the tools and resources you need to succeed, including training to sharpen your skills and set you up for long-term success. + **Work-Life Balance:** Enjoy a flexible work schedule and a supportive approach to work-life balance. **Who You Are:** + **Passionate About Helping Others:** You have a genuine desire to provide excellent customer service and make a difference. + **Great Communicator:** You are clear, friendly, and professional, whether on the phone, in writing, or working with your teammates. + **Problem-Solver:** You approach challenges with a positive attitude and a determination to find solutions that delight customers. + **Team Player:** You enjoy collaborating with others and contribute to achieving team goals. + **Eager to Learn:** You’re excited to develop your skills and grow with the company. **Qualifications:** + No previous experience required—this is an entry-level position, and we’ll provide all the training you need to succeed! + Strong communication skills, both verbal and written. + Ability to work in a fast-paced environment and manage multiple tasks. + Basic computer skills and a willingness to learn new technologies.Benefits + Industry-leading benefits - Health, Dental, Vision, 401(k) + Amazing career growth opportunities + Expected hours: 40 per week + 401(k) + Dental insurance + Health insurance + On-the-job training + Referral program + Vision insurance **Pay Details:** $18.50 per hour Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance
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