Our client, a leading banking company, is seeking a dedicated professional for their Charlotte, NC location. This is an excellent opportunity for a mid-level Messaging Engineer with Proofpoint experience to make a significant impact. Responsibilities: + Gather internal requirements for the design of cloud implementation of Proofpoint Social Patrol and Proofpoint Enterprise Archive. + Guide vendors through setup and configuration of cloud technologies in both lower lane and production environments. + Validate functionality through test case development and execution. + Facilitate problem resolution throughout the engineering lifecycle, including problem classification, prioritization, and initiation of action. + Generate engineering and design artifacts. Requirements: + College degree in Computer Science, Technology, Engineering, or equivalent hands-on experience. + 5 years of experience supporting engineering for cloud-based messaging and archiving. + Experience creating shell programs and utility scripts. + Experience providing operations and user support, software/hardware training to formulate technology solutions and ensure effective safeguarding and sharing of enterprise data. + Experience supporting mission-critical, 24x7 systems. + Strong troubleshooting and problem-solving skills. + Ability to work with business and technical teams to build requirements and technical artifacts. + Ability to create engineering documents, including detailed designs and test plans. + Experience with ITIL foundational and Agile process methodologies. + Exceptional organizational and analytical skills with high attention to detail and effective time management skills. + Experience with Proofpoint Social Patrol and Enterprise Archive. + Experience with enterprise security, including TLS, SMTP over TLS, certificates, and HSM. + Knowledge of authentication mechanisms, including domain authentication, OAuth/Modern Authentication, and Kerberos. + Experience with network security components, including load balancers and firewalls. + Understanding of Financial Regulatory, Legal, and Compliance requirements. + MCP, CCNP, or similar certifications demonstrating working knowledge of IT fundamentals. + UNIX Shell Scripting. + Experience with Agile tools such as Jira. + Application Messaging - MQ. Why Should You Apply? + Health Benefits + Referral Program + Excellent growth and advancement opportunities As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or expression, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.