Meter Technical Specialist Apply now » Date: Feb 10, 2025 Location: PHOENIX, AZ, US, 85021 Company: APS Arizona Public Service generates clean, reliable and affordable energy for 2.7 million Arizonans. Our service territory stretches across the state, from the border town of Douglas to the vistas of the Grand Canyon, from the solar fields of Gila Bend to the ponderosa pines of Payson. As the state’s largest and longest-serving energy provider, our more than 6,000 dedicated employees power our vision of creating a sustainable energy future for Arizona. Since our founding in 1886, APS has demonstrated a strong commitment to our customers in one of the country’s fastest growing states, earning a reputation for customer satisfaction, shareholder value, operational excellence and business integrity. Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together. Summary The Meter Technical Specialist serves as liaison with customers, coordinates resources for all metering projects, ensures correct materials, equipment and manpower are provided for project completion, performs simple job design, and assists with the complex design of metering projects. Serve as project technical lead for multiple, simultaneous projects. Lead, plan and oversee the testing, installation and maintenance of large billing meters and equipment for generation, transmission, and distribution systems. Solve complex metering problems involving meter theory, vector analysis and RF communications. Coordinate work activities with other departments, other utilities, or outside companies. May perform facility inspections in accordance with APS Standards. (Note: Some job duties include field activities that are performed outdoors at various project sites.) Minimum Requirements - High school diploma/GED and five (5) years experience in a technical metering position, Customer Service Planning position, or equivalent expertise. Preferred knowledge, skills or qualifications: Possess and demonstrate a high level of competence in leadership, decision making and planning/organizational skills. Proficiency in computer skills, electronic theory, scientific math, circuit analysis, ESRM and NEC. Thorough knowledge of company safety rules and practices, and of the labor agreement. Major Accountabilities 1) Responsible for the development, coordination and implementation of weekly and daily work plans and schedules on a real-time basis for Meter Operations. Monitors crew shifts, work orders/assignments and actual work while mobile workforce management crews are in the field and adjusts schedules and assignments as needed. 2) Acts as a single point of contact for work load management and oversight with to oversee and drive problem resolutions to help ensure schedule adherence and execution. 3) Work directly with customer service, contractors and customers for coordination of work order process on new installations, upgrades, conversions and electrical service relocations. 4) Develop and present resolution recommendations for system design/application problems, propose new equipment evaluations, system performance measurements, and routine maintenance procedures. 5) Provide technical leadership in the direction and training of Polyphase Meterman in handling of more complex job and equipment. 6) Maintain and update the Electric Service Requirements Manual and provide training accordingly. Approve drawings on service Entrance Sections. 7) Maintain a high level of safety for Meter Operations personnel. 8) Evaluates policies, processes and procedures and develop and initiate actions to improve or make corrections as needed. Export Compliance / EEO Statement This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person. Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law. For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA). Arizona Public Service is a smoke free workplace. On-site: Requires work to be performed in the field and/or at an APS facility. Depending on the responsibilities of the role, this may include, but is not limited to, working at a power plant, job site, or in the community. *Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees). *Role types are subject to change based on business need.