Metrology Coordinator - Facility Instrument Services Job ID 191793 Posted 11-Nov-2024 Service line GWS Segment Role type Full-time Areas of Interest Facilities Management Location(s) Knightdale - North Carolina - United States of America, Raleigh - North Carolina - United States of America, Research Triangle Park - North Carolina - United States of America, Wake Forest - North Carolina - United States of America, Wendell - North Carolina - United States of America, Zebulon - North Carolina - United States of America CBRE Global Workplace Solutions (GWS) works with clients to make real estate a significant contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, demonstrating the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. About the role Performs shipping/receiving duties for all equipment sent into the lab for calibration and returns calibrated equipment to customers. This role is a client facing position and is in constant contact with customers and vendors. Located in Zebulon, NC **What you’ll do** Performs shipping/receiving duties for all items being sent into the lab for calibration and returns calibrated equipment to customers. Closes work orders for completed calibrations performed by technicians. Forwards closed orders to accounting department for invoicing and assists with collection efforts as needed. Prepares cost estimates for in lab and on-site calibrations for customers. Inputs received equipment into the database in preparation for calibration. Ensures that customers equipment is calibrated and returned in accordance with terms of the customer. Responds to customer inquiries using all methods of communication. May include but not limited to cost estimates and updates of current status for work orders in the lab. Performs other duties as assigned. What you’ll need **Qualifications** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. **EDUCATION and EXPERIENCE** High school diploma or general education degree (GED) required. Associates Degree in scientific field of study preferred or equivalent related work experience. Minimum of two years of related experience and/or training. **Communication skills** Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. **Financial knowledge** Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages. **Reasoning ability** Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills. **OTHER SKILLS and ABILITIES** Intermediate skills with Desktop publishing, Microsoft Office Suite and Online Help. Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor with a strong, professional customer service orientation. **Scope of responsibility** Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor. Why CBRE? + We offer comprehensive benefits such as health, vision and life insurance, 401k, and personal time off, among others. + Benefits: Benefits start 1st of the month: Medical, dental vision, PTO, 401k, etc. Disclaimers: Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. **Equal Employment Opportunity:** CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). **NOTE:** Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)