Job Description:

The Sales Analyst is responsible for supporting strategic departmental goals that add value to the organization.  This analyst will serve as the initial point of contact for allocation issues and will monitor contract entry, bill of ladings and invoicing. This person will be responsible for obtaining customer set up information and escalating inquiries to related groups. In addition to customer setups, this analyst will perform duties related to day-to-day sales, business development and account management.

Responsibilities:

Acts as the intermediary between groups to ensure all information is accounted for in one central locationPossesses superior telephone, communication and interpersonal skills to interact effectively and positively with people at all levels, both internally and externallyHandles inquiries and issues as related to customer set up information, billing and loading problems; researches and resolves all issues or further escalates to manager as appropriateManages all customer setups and other related customer functionsManages web portal and third party software setupsRuns analytics for the Marketing team evaluating competitive/new opportunitiesSupports sales with new business development and account managementCoordinates industry and trade specific sales generation effortsCultivates current customer relationships

Qualifications:

Minimum of a Bachelor’s degree with a focus on business, finance, logistics, communications, or related field preferred0-5 years professional experience, finance, logistics, business administration preferredProficient in Microsoft Office Suite, experience with logistics software