Northfield, Ohio, USA
17 days ago
MGM Rewards Representative - Part Time - MGM Northfield Park

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment?

Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Rewards Representative, you will set the stage for the guest experience with your welcoming smile and top-notch service. By understanding their unique stories and needs, you will own their experience to create WOW moments and memories they will carry with them far beyond their stay with us.

THE STARTING RATE: $16.02

THE DAY-TO-DAY:

Engage and acknowledge all guests in a friendly and outgoing manner

Provide the ultimate guest service to guests and sees to the needs of preferred players.

Makes reservations for our preferred players at restaurants, hotels and for transportation.

Follows department and company policies, procedures, internal controls and government regulations in the performance of job duties.

Utilize our computer system to input information and navigate through our systems

Provide a high level of service when interacting with guests using problem-solving, attention to detail, and guest safety

THE IDEAL CANDIDATE:

Takes pride in their work

Performs well under pressure

Enjoys helping others and likes to make a good impression

Has over 1 year of customer service experience

Is comfortable navigating programs on the computer

THE PERKS & BENEFITS:

Wellness incentive programs to help you stay healthy physically and mentally

Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.

Free meals in our employee dining room

Free parking on and off shift

Healthcare, financial, and time off benefits

Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

Are you ready to JOIN THE SHOW? Apply today.

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