The Global Real Estate and Facilities (GREF) team provides real estate transaction expertise, business partnering, space & occupancy planning, asset management services, capital investment program management and facility maintenance & operations across multiple countries. We partner with suppliers to ensure quality, innovation and scalability with Amazon’s business and utilize customer driven feedback to continuously improve and exceed expectations of the end user.
The Integration Manager role will report to the Senior Asset & Retail Manager within the GREF Finance Team. This role focuses on driving program consistency and vendor compliance with GREF vendor performance goals and standards for third-party property management companies supporting Amazon’s owned corporate sites and various subleased sites in North America (AMER).

This role will require excellent problem-solving and organizational skills, the ability to collaborate with diverse property management and stakeholder groups and function independently at a high level. Occasional domestic travel, as needed for site visits.


Key job responsibilities
- Measures and reports on Property Management (PM) team performance at owned, Amazon occupied corporate assets; owned, non-Amazon occupied assets; sub-leased, non-Amazon occupied assets.
- Develops and leads new site launch processes. Directs property management team start-up operations within new assets to drive overall operational consistency across the portfolio to ensure a successful transition from building launch to operations.
- Conducts adequate onboarding of third-party property management and brokerage teams including introductions to internal Amazon cross functional partners and training on Amazon procedures and tools including Amazon Approval Tool, Salesforce, Smartsheet, Contract Central and the Asset & Retail Management Hub Page.
- Evaluates property management finance, retail and operational reporting and compiles portfolio data into global program reports for Sr. Asset Manager.
- Partners with cross functional stakeholders including Real Estate, Facilities Management, Environmental Health & Sustainability, Legal, Tax, Amazon Corporate Security, Public Relations, and Public Policy to ensure compliance with Amazon policies and drive Amazon and GREF-led initiatives..
- Drives consistency among third-party property management and brokerage teams and implements best practices and program tools to guide and measure performance.
- Collaborates with GREF Vendor Performance to develop reporting global standards and appropriate means to measure performance of high risk/high spend managed vendors including janitorial, base building security, parking operations, window washing, and elevators.
- Conducts regular audits of various PM functions including site inspections, financial data integrity, retail management, building shut down procedures and capital planning.
- Oversee the overall management of strategic and tactical vendors, ensuring they deliver scalable, high-quality services that align with GREF’s standards, objectives and contractual requirements.