**Job Description** **POSITION OVERVIEW – Basic Functions & Responsibility** The Operations Coach provides leadership, cross-functional development, tactical direction and technical expertise to operational and clerical personnel in various stages of team development in the packaging of Wilson products. Responsible for teams and all operational activities affecting the business. Maximizes the potential of all team members and fosters an environment that allows for progressive continuous improvement of skills. **PRIMARY ACTIVITIES** **EMPLOYEE DEVELOPMENT/PEOPLE MANGAGEMENT** + Assists the team with development of objectives and ensures alignment with site goals; + Provides timely feedback and evaluates/addresses performance of direct reports; + Assesses employee training/development needs and implement actions to address those needs; + Supports employee development initiatives in alignment with the business needs; **LINE PERFORMANCE** + Troubleshoots equipment problems, identifies need for new equipment and/or modifications to existing equipment to reduce downtime; + Initiates/engages in problem solving and identify short-term and long-term actions to prevent problem reoccurrence. + Adheres to the applicable escalation process for safety, quality and downtime events; + Approves IQ/OQ/PQ/CC and other documents; + Partners with MPS, Process Improvement Engineers and Operators to identify and implement continuous improvement initiatives; + Evaluates and serves as the point-of-contactfor all new equipment and/or modifications to existing processes or equipment; + Manages adherence to MPS principles, defined line performance standards and key performance indicatorsutilizing applicable Lean / Six sigma tools. **INFORMATION TRANSFER** + Attends departmental and team meetings focused on equipment/process improvement; + Serves as liaison between shifts, teams, IPTs, and COEs; + Participates and/or Leads Tier Meetings **COMPLIANCE** + Uses Root Cause Analysis tools to identify true root cause for quality and safety events. + Authors, reviews, approves and/or participates in quality investigations. + Initiates, reviews and approves safety investigations; + Participates in internal and external audits and inspections; + Identifies quality-related trends and facilitates implementation of corrective actions + Creates/Revises Standard Operating Procedures, Forms and other batch-related documents **FINANCIAL** + Adheres to and monitors operating budget and staffing plan per Profit Plan. + Recognizes and investigates opportunities for financial savings; **LEADERSHIP BEHAVIORS** + Models Leadership Principals and Inclusive Behaviors + Acts as part Site Extended Leadership Team **Education** + High School Diploma **Preferred** **:** + B.S. degree from an accredited college/university, preferable with emphasis in a science or engineering related discipline **Skills and Experience** **Requirements:** + Minimum of 5 years experience production/manufacturing, preferable in a cGMP environment + Willingness and availability to work off-shifts and/or weekends + Demonstrated leadership, interpersonal, technical aptitude, and problem-solving skills. + Strong team skills, including ability to coach/develop work teams, provide training, motivate/empower others, and resolve conflict. + Must be flexible and able to manage multiple priorities. + Must be goal oriented and able to manage risks. Good verbal and written communication skills. **Preferred:** + Demonstrated knowledge of Operational Excellence tools and methodology. + Experience working with SAP inventory + Previous experience with vaccines or glass products + 2 years coaching/supervisory experience \#MSJR Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld) Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld) **US and Puerto Rico Residents Only:** Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process. We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf) EEOC GINA Supplement​ Pay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/) **U.S. Hybrid Work Model** Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”. **San Francisco Residents Only:** We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance **Los Angeles Residents Only:** We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance **Search Firm Representatives Please Read Carefully** Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. **Employee Status:** Regular **Relocation:** **VISA Sponsorship:** **Travel Requirements:** **Flexible Work Arrangements:** Not Applicable **Shift:** **Valid Driving License:** **Hazardous Material(s):** **Job Posting End Date:** 03/5/2025 ***A job posting is effective until 11:59:59PM on the day** **BEFORE** **the listed job posting end date. Please ensure you apply to a job posting no later than the day** **BEFORE** **the job posting end date.** **Requisition ID:** R338311