At Houston Methodist, the Manager Breast Center position is responsible for quality and functional excellence of the Breast Center and Radiation Oncology departments' operations. This position manages the staff that provides diagnostic and therapeutic procedures in accordance with accepted ethical and professional practices and all legal and regulatory requirements. The Manager Breast Center position is responsible for activities related to the operation, finance, capital, materials management, human resources, project development and marketing.
The manager position responsibilities include managing the daily work activities of the work unit/department staff, ensuring quality, productivity, functional excellence and efficiency while assisting management in accomplishing strategic and operational objectives. In addition, this position provides guidance to staff and is responsible for staffing, budget compliance, contributing to staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and assisting in the development and implementation of policies and procedures to ensure a safe and effective work environment. This position also implements training, monitoring and operations initiatives that secure compliance with ethical and legal business practices and accreditation/regulatory/ government regulations.
PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
Provide personalized care and service by consistently demonstrating our I CARE values:INTEGRITY: We are honest and ethical in all we say and do.COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.ACCOUNTABILITY: We hold ourselves accountable for all our actions.RESPECT: We treat every individual as a person of worth, dignity, and value.EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.Practices the Caring and Serving ModelDelivers personalized service using HM Service StandardsProvides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience.Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given jobDisplays cultural humility, diversity, equity and inclusion principlesActively supports the organization's vision, fulfills the mission and abides by the I CARE values ResponsibilitiesPEOPLE ESSENTIAL FUNCTIONS
Performs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees in the department. Provides development and mentoring of staff. Meets or exceeds threshold goal for department turnover. Develops direct reports to perform these same functions.Provides fair and consistent leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to achieve desired outcomes. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem.Facilitates and promotes effective team dynamics and teambuilding strategies within and between departments; participates and/or leads and facilitates department process improvements as needed.Meets or exceeds threshold goal for department and/or system metrics on employee engagement indicators.
SERVICE ESSENTIAL FUNCTIONS
QUALITY/SAFETY ESSENTIAL FUNCTIONS
FINANCE ESSENTIAL FUNCTIONS
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
EDUCATION
Bachelor's degree
WORK EXPERIENCE
LICENSES AND CERTIFICATIONS - REQUIRED
BLS - Basic Life Support (AHA) ANDMust possess a minimum of ONE of the following credentials in any of the following imaging modalities: • Radiology: ARRT(R) and (MRT-GC) or (MRT-TMPGC) • Nuclear: ARRT(NM) or CNMT and (MRT-GC) or (MRT-TMPGC) • CT: ARRT(CT) • MRI: ARRT(MR) or ARMRIT or CAMRT • Ultrasound: RDMS(OB or AB or *BR) or RVT; or ARRT(S) or ARRT(VS); or RVS or RCS • Mammography: ARRT(R) and ARRT(M) and (MRT-GC) or (MRT-TMPGC) • Cardiology: ARRT and MRT-GC, or RDMS, or CNMT and MRT-GC, or CRAT, or CCT, RCCS, or RCS, or RVS, or CIIP, or ARMRIT or CAMRT KSA/ Supplemental DataKNOWLEDGE, SKILLS, AND ABILITIES
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesAbility to strategically lead and influence agendas in meetings, conversations and decisions with key stakeholders including administrative leadership and physiciansAbility to engage effectively with others regarding the business and works collaboratively with them to formulate market based plansStrong ability to develop primary consumer research hypotheses and to effectively work with quantitative data and consumer insightsHas leadership skills with a positive and supportive attitude and demeanor, and has the ability to motivate others with effective and positive communicationEffectively manages confidential and sensitive informationDemonstrates flexibility and adaptability in the workplaceAbility to delegate and manage projects and communication with key stakeholdersAbility to make sound decisions on correct tactics to address consumer growth objectives based on programs and servicesAbility to understand market research tools and analytics to ensure well seeded brand in local/assigned marketSUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
Uniform NoScrubs YesBusiness professional YesOther (department approved) NoON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.
TRAVEL**
**Travel specifications may vary by department**
Houston Methodist The Woodlands opened in 2017 as the eighth hospital in the Houston Methodist system. This 187-bed, 470,000-square-foot, full-service, acute care hospital offers many of the same services as our flagship hospital in the Texas Medical Center. Also on the $380 million hospital campus, located at the intersection of I-45 and TX 242, is a medical office building, which opened in 2016. Medical Office Building 1 includes a breast care center, cancer center & infusion center, orthopedics & sports medicine, rehabilitation services, wellness services, and an outpatient laboratory in addition to multi-specialty physician practices. A second medical office building and 785-car parking garage opened in 2018.
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Houston Methodist is an Equal Opportunity Employer.
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