Department Manager

 

Overview  

This position is responsible for daily planning and follow-up required to deliver excellent operational results, meeting customer compliance and service level agreements. This position manages the daily operations for the department. This role will analyze, review and report all data and information in support of all established KPIs and programs for the department.  

 

Responsibilities  

50% Daily KPI Execution:   Plan and prioritize available production orders to create the sense of urgency needed to ensure all customer Service Level Agreements (SLA’s) are met on a daily and weekly basis. Promote the highest level of expectations for achieving established standards in Safety, Quality and Productivity. 

 

15% Leadership and Development: Provide leadership and oversight to all shift associates to ensure highest level of employee performance and morale while driving continuous improvement and managing change in the work process. Promote an environment of learning and continuous growth. Provide situational leadership to all employees for strategic execution.    
  

10% Continuous Improvement: Drive process improvement through Lean concepts and problem solving techniques. Organize and develop all shift staff to set the standard of continuous improvement at the individual and departmental  levels.  

 

15% Production Planning and Budgeting:  Produce and report weekly, monthly, and quarterly data related to department performance to budget (OPC). Make daily or weekly adjustments to weekly call (staffing needs).  

 

10% Interaction with Stakeholders and Resources Outside of Production:  Interact with transportation, IT, marketing, production planning, customer service, quality, HR, finance, maintenance, facilities management and senior leadership to ensure compliance to internal and external standards and requirements while meeting and/or exceeding the budgetary demands. 

 

Qualifications  

Education/Certification Required: Bachelor’s degree in a relevant field of study or at least four years of leadership experience in a similar environment. 
 

Education/Certification Preferred: Bachelor’s degree in business, engineering, finance, or supply chain management. Six Sigma certification. 

 
Years of Experience:  3 to 5 years of experience in operations, distribution and/or supply chain management required  

 

Knowledge, Skills and Experience: 

General managerial experience, including demonstrated skills in staffing, budgeting, communication and organizational development. 

Strong systems orientation in Manhattan Software PkMS, or comparable Warehouse Management System (WMS) experience. 

Preferred experience with KERP and SAP.  

Advanced knowledge and proficiency in MS office, especially MS Excel. 

Demonstrated track record of process improvement/Lean initiatives. 
 

Competencies and Behaviors: 

Shapes vision and strategy 

Engages and inspires others 

Gains commitment and ownership 

Passion for results and sense of urgency 

Authentic/ builds relationships 

Applies analytical/problem solving techniques    

Sets and pursues aggressive goals as a self-starter 
 

 

To qualify, applicants must be legally authorized to work in the United States and should not require now, or in the future, sponsorship for employment visa status
 
An Equal Opportunity Employer, including disabled and veterans.

 
Only applicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly:  
Telephone: 877.999.5553
Email: HBI_TA@hanes.com