Description & Requirements Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.

THE OPPORTUNITY:

The Quality Manager will be responsible for providing leadership and technical expertise in the application of quality principles, processes, and tools to improve product and service quality and operational results. The Quality Manager reports to the Operations Manager. 

 

 

HOW YOU WILL IMPACT SMURFIT WESTROCK:

Directs the Quality Management System at the MillPerform as ISO Management Representative for the Florence Mill as an ISO certified millProvide training and coaching of WestRock Quality System principles and practicesEnsure that systems are in place to meet customer expectationsImplement quality systems –Policies, ProceduresBuild synergies with customersCustomer Service: QIRs/ACRs, contacting customers, studying trends, etc.Supervision of the Paper and Environmental labs and department personnel responsibilitiesProvide mill with tools to monitor their operation and maintain quality data, for individual customersFacilitate and drive improvement projects targeting improving customer satisfactionAdvise appropriate managers of specific quality issues or trendsCompliance/Audit – provide validation that best practices are being followed as being followed as prescribedOversight for the areas specific to document management, calibration, internal assessment, management review, and employee training as it relates to the Quality Management System

 

 

WHAT YOU NEED TO SUCCEED: 

3 + years of Quality Management Systems experience in corrugated, folding carton, food & beverage, or general manufacturing industryBachelor’s Degree preferredSix Sigma Green Belt or Black Belt Certification preferredISO certification preferredCompetent with Microsoft Office and Statistical SoftwareCapable of representing WestRock to our customersCapable of traveling 30% or more of time

 

 

COMPETENCIES

SafetyAbility to ExecuteChampion of & Adaptor to ChangeCustomer FocusedDecision Making/JudgmentInitiativeProblem Solving/AnalysisInfluence & PersuasionQualityIntegrity Communication 

 

 

 

Keywords: quality manager, quality systems manager, quality, quality management systems, QIR, customer resolution, customer complaint, packaging, carton, corrugated, quality engineering manager, paperboard, paper, paper mill, containerboard, liner, medium, corrugated medium, kraft paper, white top paper

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.