Summary:
Provide confidential administrative assistance and support to the Executive Administration of Steward Morton Hospital. Responsible for the coordination of nursing staffing among various nursing units. Communicates with Nursing Leadership to project upcoming staffing needs reviews daily and upcoming schedules for adequate coverage. 

 

Responsibilities:

Provide confidential administrative support to the Executive Administration for Steward Morton Hospital.

Organize monthly Department Head meetings quarterly Supervisor meetings and quarterly informational staff meetings for Steward Morton Hospital keep accurate records and minutes to be used in conjunction with auditors regulatory agencies and Joint Commission. Formalize and distribute annual schedule of meetings.

Maintain designated Executive Administration appointment calendar schedule and organize all required meetings. Make travel arrangements as needed.

Prepare correspondence reports memoranda special projects technical papers and related material as required.

Sort and prioritize all incoming mail for the President and other members of Senior Management.

Assure the Administrative Office operates in a smooth efficient and professional manner.

Manages the day to day operations of the staffing office.

Maintain and update nursing division schedules calendars and records in ANSOS One Staff software.

Update Kronos to reflect sick time benefit time used etc.

Forecast weekly staffing needs and collaborates with the Directors/Nurse Managers to ensure optimum effective staffing levels on the Nursing Units.

Cordinates coverage activities identifying and communication coverage options with appropriate Director/Nurse Manager

Identifies unfilled slots receives communicates and records information on absences. Takes call ins while on duty and finds replacement

Maintains record of absences and provides report to nursing leadership

Maintains global forward looking perspective of current short term andlong term staffing needs

Communicates staffing issues and status either verbally or in writing with the off-shift and weekend supervisors.

Serves as a resource and provides Ansos training

Assists Managers to input schedules and payroll information

Run print and distribute planning sheets for daily weekly monthly holiday and vacation schedules

Maintain accurate list of employees in the nursing division including but not limited to MLOA's and RTW status

RTW processes (e.g. EHS and nursing education clearances)

Staffing reports

Demonstrates leadership in and performs all special projects programs and tasks as requested

Maintains ANSOS One-Staff download to Kronos

Maintains current accurate list of employee phone numbers

Assists in the preparation of statistical reports for Nursing Leadership for Performance Improvement statistical analysis staffing and budgeting.

Assists in the oversight of the float and per diem personnel pool. Runs reports comparing per diem schedules to contractual obligations.

Resolve problems on own initiative.

Perform any other duties as assigned or requested by the President or any other member of Senior Management as needed.

Perform all duties in a manner that is consistent with the values that have been established for Steward Morton Hospital and in keeping with the hospital mission

Performance specific expectations:

Involves other departments in project planning and implementation. Supports others in the department and provides help and assistance when possible. Regularly attends and participates in team and/or departmental meetings and activities. Keeps others in the department informed of relevant information. Regularly offers and requests constructive feedback and coaching.

Establishes and maintains effective working relations.

Service Excellence (both internal and external)

Welcomes patients/customers/employees in a warm friendly manner.

Actively listens and constructively responds to questions and concerns in a timely manner.

Ensures that the dignity of the patient/customer/employee is maintained at all times.

Abides by and upholds the hospital�s service excellence standards.

Respects the diversity of the patient/customer/employee population.

Demonstrates safe and effective use of equipment.

Demonstrates respect and regard for the dignity of all patients families visitors and fellow employees to ensure a professional responsible and courteous environment.

1. Commits to recognize and respect cultural diversity for all customers (internal and external).

 2. Communicates effectively with internal and external customers with respect of differences in cultures values beliefs and ages utilizing interpreters when needed

Exceptional proficiency in office procedure secretarial skills and verbal and written skills.

Ability to interact effectively in a fast-paced atmosphere.

Ability to work independently problem solve and be flexible in work habits.

Ability to maintain confidentiality with regard to all personnel organizational projects and information transmitted by the Executive Administration.

Strong interpersonal relations skills

 

Other information:

EDUCATION/EXPERIENCE/LICENSURE/TECHNICAL/OTHER:

I. Education: Associtate Degree in Business or related field required

II. Experience: Five years experience in a similar/related position required

III. Certification/Licensure: n/a

IV. Software/Hardware: Strong knowledge of Microsoft Office Word Excel PowerPoint and Outlook required

 

Brown University Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age ethnicity sexual orientation ancestry genetics gender identity or expression disability protected veteran or marital status.   Brown University Health is a VEVRAA Federal Contractor.

 

Location: Morton Hospital USA:MA:Taunton

 

Work Type: Full Time

 

Shift: Shift 1

 

Union: Non-Union

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