Introduction Join us at Gallagher Re, the trailblazers of the reinsurance world, where every day brings new opportunities to shape the future. We empower our clients with cutting-edge analytics and insights, providing them the confidence to make strategic decisions that transform industries. As a team member, you'll be at the forefront of innovation, translating data into impactful solutions and taking the reins of your career like never before. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. Overview We are committed to transforming our technology and data platforms to revolutionise client service. Our Management Information pillar portfolios—FP & A, Business, Client Advocacy, Carrier Management, Global Claims, Servicing, and Operations—address both the strategic and operational management information reporting needs of our business. The Delivery Manager, in partnership with their offshore counterpart, collaborates across these pillars to oversee day-to-day delivery, ensuring projects remain on track by carefully balancing quality, resources, and issue management, all supported by robust change control processes. The Delivery Manager works closely with Portfolio Managers and Technical Business Analysts, as well as offshore delivery teams, to ensure the successful execution of high-quality MI reporting. How you'll make an impact Project & Delivery Management In collaboration with the offshore Delivery Manager, manage the day-to-day execution of MI projects to ensure timely, quality execution. Within a matrix structure, lead cross-functional teams including technical business analysts, reporting and insight analysts and developers, and QA resources. Work with the Portfolio Manager(s) and the offshore Delivery Manager to ensure that adequate resources with the right skillset are deployed to specific MI projects and initiatives. Ensure team-wide adoption of development and delivery methodologies including using Azure DevOps for backlog, development task and lifecycle management. Change Control Manage change requests ensuring that change are appropriately documented, approved and prioritised using the approval workflows and governance framework defined for MI. Align to wider Tech CAB and change control procedures where necessary to ensure compliance with relevant policies and procedures. Delivery Risk and Issue Management Proactively identify delivery risks and issues, escalating through appropriate channels (Portfolio Manager, MI working groups, Head of Reporting). Address, monitor and resolve delivery issues relating to technical roadblocks, resource constraints and other unplanned obstacles. Represent team in wider business and technology settings pertaining to specific issues e.g. security, change control Support Portfolio Management Collaborate with the MI Portfolio Manager(s) to ensure that individual report projects, initiatives and BAU activities align with the portfolio roadmap, goals and objectives. Work with the Head of Reporting to define delivery metrics, providing reporting and updates to enable monitoring of performance and delivery successes. MI Delivery Requirements Work closely with the Technical Business Analysts to ensure that all business, functional and non-functional requirements are appropriately documented in Azure DevOps. Manage UAT processes, collaborating with QA, Development and Technical Business Analysts Drive continuous improvement in team ways of working to optimise efficiency, build consistency in effort and output, and accuracy in estimations. About You A proven track record in project and/or delivery management in a Management Information Reporting, Business Intelligence or Data Analytics environment. Focuses on understanding and meeting the needs of internal and external clients for now and the future of a long term relationship Strong project and delivery management skills, and project methodologies e.g. Agile Experience of Azure DevOps or similar tools Strong understanding of reporting tools and practices e.g. Power BI, data visualisation Knowledge and practical experience of databases and data platforms e.g. SQL, databases, data warehousing, Snowflake Understanding of data governance, and regulatory compliance and change control frameworks High degree of communication agility Experience of managing and prioritising multiple initiatives e.g. projects, related to data products Ability to manage and develop insight and reporting practitioners e.g. technical business analysts, data/insight analysts Highly analytical and critical thinker – effective problem solver. Experience of working with teams concurrently across different geographical regions Able to anticipate risk realisation, issues and other challenges and manage appropriately Can balance quality, resources, competing needs and issue management. Eligibility to work in the UK Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more… We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.