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Who We AreOrganization and Job Summary

The Division of Public Safety and Security (DPSS) leads all public safety functions within the university, including police, security, and emergency management, and offers an integrated approach to safety and security, operating 24 hours a day, seven days a week, 365 days a year. DPSS combines Ann Arbor, Dearborn, and Flint operations to provide students, visitors, faculty, and staff with a safe and secure environment. Through our partnerships across the university and local, state, and federal law enforcement agencies, we use a blended service model to meet the needs of our community and exceed expectations.

We employ those who actively embrace and uphold our values of respecting differences, promoting equitable practices, and fostering intentional inclusion. This means creating an environment where everyone in our community feels valued, welcomed, and safe. We prize proactive engagement with our community and provide compassionate and professional service to enhance the quality of life for all.

Michigan Medicine Security is a full-service, 24-hour public safety department that works to meet the needs of the Michigan Medicine community. We are widely acknowledged as a healthcare security leader in patient and family-centered care. Our officers and support staff are highly trained healthcare security professionals equipped to serve all members of our community. We manage all security operations at Michigan Medicine and offer an integrated approach to safety and security. 

Departments are a seven (7) day per week, twenty-four (24) hour per day operation. Work schedules may include nights, weekends, afternoons, holidays, and occasional unanticipated overtime. This is a uniformed position following the DPSS uniformed dress code. There will be stationary and mobile patrol responsibilities within an 8-hour (minimum) shift.

If selected to move forward in the process, you may be contacted through e-mail by Spark Hire (video interview vendor) and may submit a video presentation answering pre-screening questions at no cost to you. 

You must pass a comprehensive public safety background investigation, psychological evaluation, physical and drug screening.

Why Work at Michigan?

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future.

Benefits include:Generous time off (including parental leave)A retirement plan that provides two-for-one matching contributions with immediate vestingMany choices for comprehensive health insurance including "Other Qualified Adult" coverage Life insuranceLong-term disability coverageFlexible spending accounts for healthcare and dependent care expensesTuition reimbursementResponsibilities* You will: Ensure public safety, protect our assets and act as the primary liaison with state and local police, fire and security agencies; act calmly in emergency situations and use emergency equipment Working with medical staff, de-escalate potentially violent and non-violent situations; help maneuver persons who may be combative, intoxicated or unconscious; restrain individuals as needed Patrol the medical center and off site health system buildings and monitor fire, infant protection, security, and access control alarm systems and detect safety hazards and criminal elements Use your customer service skills and inclusive mindset to respectfully communicate and work with all community member Maintain confidentiality in all matters Prepare incident and security reports Ascend and descend multiple flights of stairs as part of the routine patrol Provide services such as: escorts, wayfinding, unlocks, motorists assists, well-being checks, fund transports, property control, and traffic and crowd control Move equipment such as barricades and fire extinguishers Maintain compliance with all Michigan Medicine and DPSS policies to work in tandem with a canine partner to protect hospital property, employees, patients, and visitors Utilize the canine to perform explosives detection sweeps of Michigan Medicine-owned, or controlled properties and other University of Michigan properties when authorized by MMS leadership Abide by infection control policies to schedule and oversee animal-assisted therapeutic interactions with patients Participate with the canine in promotional and educational demonstrations as authorized by MMS leadership Manage friendly interactions between the canine and the hospital community, demonstrating compassion and customer service while performing security functions Perform other duties as assigned Required Qualifications* High school or GED equivalent 1+ years of security, fire, military, customer service, or emergency management Willing to be trained and meet criteria as a K9 handler Prior experience as a first responder Experience with the enforcement of fire, safety and security practices Skill set in handling emergency situations and using associated equipment Basic proficiency in Microsoft Word, Excel and basic keyboarding A valid driver's license and a driving record with less than 6 points Willingness to be flexible with schedule changes with little notice Additional Information

All members of the DPSS team are considered Campus Security Authorities (CSAs) under The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. As such, you are required to report offenses that come to your attention.

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the Police Officers Association of Michigan union which contains and settles all matters concerning wages, benefits, hours, and other terms and conditions of employment.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.