Job: Midleton Distillery Experience Brand Ambassador (Tour/Experience Host)

Location: Midleton, Co. Cork

Hours: Day time shift pattern with ad hoc evening events

Role types: Part time & Full time

Contract: Variable hours

Duration: Commence Feb 2025 to Nov 2025

Applications Closing date: January 19th, 2025

About us

At the Midleton Distillery Visitor Experience in Co. Cork, we bring the story of our world-class whiskeys to life. Home to seven iconic brands, our recently revamped visitor centre offers a warm and immersive experience, featuring new bars, a café, and dedicated tasting rooms.

Spanning our historic 15-acre site, visitors can enjoy fully guided tours, premium whiskey tastings, cask-opening experiences, cocktail-making classes, and exclusive behind-the-scenes tours. Each year, we welcome several thousand guests from across the globe, connecting them to our passion for whiskey, deep-rooted history, and renowned production process.

The job

As a Brand Ambassador, you will play a vital role in bringing our family of brands to life for every guest who walks through our doors.

From the moment visitors arrive, you’ll guide them on a sensory journey where they can touch, taste, smell, and interact with our world-class whiskeys. You’ll be at the forefront of creating unforgettable moments, sharing the rich stories behind our full whiskey portfolio, and inspiring a genuine passion for our products.

Your role goes beyond delivering information – you’ll engage and connect with people from all over the world, building brand love and loyalty in every interaction. Whether you’re leading one of our award-winning distillery tours, hosting a premium tasting experience, or demonstrating the craftsmanship behind our iconic whiskeys, no two days will ever be the same.

You’ll thrive in a buzzing, dynamic environment where teamwork and a customer-first approach are at the heart of everything we do.

About you

Our next Brand Ambassadors will have an infectious, outgoing personality, great communication skills, and a natural desire to deliver and exceed visitor expectations. You should be a great storyteller, full of energy, and enjoy working in a consumer-centric role that offers variety and excitement.

We’re looking for hardworking individuals who thrive in a team environment but also know how to have fun along the way! Like us, you should care deeply about our heritage and share our excitement for inspiring passion for the products we are so proud to produce.

With many nationalities visiting our distillery experiences, additional languages such as French or German would be helpful, but they’re not essential.

Ideally, our next Brand Ambassadors will have experience in a customer-facing role, whether in retail, bars, hotels, or customer care.

You might be currently studying at one of Cork's universities, looking for part-time hours during term time, and open to moving to a full-time position once exams are over. Alternatively, you could be working in hospitality or retail and seeking more daytime-focused hours, giving you more quality time with family and friends.

What we offer

We understand our people are our special ingredient. We treat our employees with respect and offer an environment that is engaging, supportive and collaborative.  We want to make you feel recognised and valued for your contribution to our shared success. Some of our benefits include;

Sunday/ Bank holiday premium: 1.5 times hourly rate on a Sunday & double pay on a bank holidayDaily lunch allowance: You won't go hungry!Profit share: An annual profit share scheme to reward your contribution to the company’s success.Allowance: An annual allowance to spend on our portfolio of products and merchandise, for you to enjoy responsibly.Training: We offer full training on both our product and tours, so don't worry if you are yet to experience the spirits industryHealth & Wellbeing: Our Wellbeing Programme “THRIVE” supports employees across the three main pillars: Life, Body and MindCharity Days: up to 2 days paid leave every year to volunteer at a charity of their choice

Like a well-blended whiskey, we believe that diverse perspectives make us better and we welcome people from all backgrounds and experiences to create together the spirit that makes us great.

Interested in joining us?

Please follow the Apply Link and upload your details and answer some basic questions so we understand your interests clearly.

To learn more about our careers, go to our careers page

Visitor Experience Careers - Irish Distillers

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Job Posting End Date:

2025-01-19