Job: Operations / Support Assistant

Location: Midleton, Co. Cork

Hours: Day time shift pattern with ad hoc evening events

Role types: Part time & Full time

Contract: Variable hours

Duration: Commence Feb 2025 to Nov 2025

Applications Closing date: January 19th, 2025

About us

At the Midleton Distillery Visitor Experience in Co. Cork, we bring the story of our world-class whiskeys to life. Home to seven iconic brands, our recently revamped visitor centre offers a warm and immersive experience, featuring new bars, a café, and dedicated tasting rooms.

Spanning our historic 15-acre site, visitors can enjoy fully guided tours, premium whiskey tastings, cask-opening experiences, cocktail-making classes, and exclusive behind-the-scenes tours. Each year, we welcome several thousand guests from across the globe, connecting them to our passion for whiskey, deep-rooted history, and renowned production process.

The job

The Support Team plays a vital role in ensuring the smooth operation of the Midleton Distillery Experience.

As a team member, you’ll take on a variety of responsibilities, both front-of-house and behind the scenes, to deliver a world-class visitor experience. Duties include preparing and setting up operations, organising equipment, replenishing stock, and maintaining cleanliness and presentation in all visitor-facing areas.

With exceptional training, you’ll become well-versed in our incredible portfolio of brands, allowing you to confidently engage with visitors, offering advice and insights to enhance their experience. Whether assisting behind the scenes or interacting with guests, you’ll help bring our passion for whiskey and hospitality to life.

This dynamic role offers the opportunity to work in a fast-paced, team-oriented environment where no two days are the same. If you thrive on variety and take pride in providing exceptional support, we’d love for you to join us.

About you 

To join our support team, you'll be hardworking with the ability to work to high standards in a fast-paced environment, guided by a team first mindset. Like us, you should care about our heritage and be as excited as we are about inspiring a passion for the products, we are so proud to produce.

Ideally our next Support Assistant will have experience working in a similar role either in retail, bars or hotels.

What we offer

We understand our people are our special ingredient. We treat our employees with respect and offer an environment that is engaging, supportive and collaborative.  We want to make you feel recognised and valued for your contribution to our shared success. Some of our benefits include;

Sunday/ Bank holiday premium: 1.5 times hourly rate on a Sunday & double pay on a bank holidayDaily lunch allowance: You won't go hungry!Profit share: An annual profit share scheme to reward your contribution to the company’s success.Allowance: An annual allowance to spend on our portfolio of products and merchandise, for you to enjoy responsibly.Training: We offer full training on both our product and tours, so don't worry if you are yet to experience the spirits industryHealth & Wellbeing: Our Wellbeing Programme “THRIVE” supports employees across the three main pillars: Life, Body and MindCharity Days: up to 2 days paid leave every year to volunteer at a charity of their choice

Like a well-blended whiskey, we believe that diverse perspectives make us better and we welcome people from all backgrounds and experiences to create together the spirit that makes us great.

Interested in joining us?

Please follow the Apply Link and upload your details and answer some basic questions so we understand your interests clearly.

To learn more about our careers, go to our careers page

Visitor Experience Careers - Irish Distillers

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Job Posting End Date:

2025-01-19