A member of the Nexus family treatment programs, Nexus-Onarga Family Healing is located approximately 90 miles south of Chicago and only a few miles off of I-57 on a historic site in Onarga, IL. Nexus Onarga provides boys ages 10 to 20 years old a structured, homelike environment where they can safely address their unhealthy sexual behaviors and their emotional and behavioral issues.

At Nexus, we believe in changing the course of a child’s life by stabilizing families and strengthening mental health through trauma-informed care. We are a large nonprofit within the human services, mental health, and behavioral health sectors. Nexus is a growing, innovative organization focused on transforming our level of impact through a heightened focus on family expertise, healing complex trauma, and supporting high-stress youth and families.

Position Summary:   

The Milieu Supervisor is responsible to provide trauma-informed milieu leadership and mentorship in the treatment guidance plans through effective communication, organization, and planning of the daily operations of the program and assigned unit.

Required Education and Licensure:

High School diploma or equivalent.  Minimum of two (2) years of college credits earned.  Minimum of two (2) years working in a residential setting Minimum of (1) year supervisory experience required Valid driver’s license required. Must meet state regulating agency and company driving requirements. 

Nice to Have:

Associate or bachelor’s degree in social work, psychology, or a clinically related field. Minimum of one (1) year of experience working with clients and families.

Work Schedule & Salary:

Schedule:  Full Time, 40 Hours a week; salaried position  Sunday-Thursday or Tuesday-Saturday Hours vary based on the scheduling needs of the program On call hours required  Salary:  $57,000-$60,000 annually based on prior supervisory experience in the social service field

Primary responsibilities:

Strengths Based Trauma Informed Treatment Program

Prepares assigned staff work schedules in a timely and proactive manner to ensure adequate staff and client ratios, maximization of the treatment processes, and emotional and physical safety of the clients. Assists in the planning and scheduling of trauma-informed daily treatment services such as ensuring transportation needs are met, scheduling of family time and contact, special events, functions, and approved program trips. Ensures that staff are performing their assigned duties and interacting with clients in a calm, therapeutic, and trauma-informed manner while reinforcing program and client related decisions. Contributes to the development of guidance plans and ensures adherence to guidance plans and provides mentoring and support to the assigned direct and indirect team members.

Program Documentation & Treatment Planning

Coordinates and ensures that all shift related client and staff documentation is completed in a timely manner using the proper format and ensures all proper notifications are made to leadership, referral agents, and client’s families. Assists in the development and establishment of program procedures and systems that contribute to efficient, safe, and effective delivery of treatment services to clients and their families. Initiates, identifies, and analyzes potential or current problems or risk factors on the program and generates alternative solutions and sound decisions, and assists in evaluating long-term changes that support the therapeutic treatment process. Participates as a multi-disciplinary team member in developing and implementing client treatment plans and interventions.

Admissions & Service Delivery

Ensures that new admissions are entering into a safe and welcoming environment and all admission milieu needs of the youth and family are met. Monitors the delivery of treatment services to clients for proper follow-through within the program and to ensure family inclusion and communication. Tracks the daily needs of youth related to clothing, dietary needs, court/treatment plan/referral source meetings, family time and contact and ensures plans are in place to meet such needs in a safe and timely manner to include all necessary documentation related to such activities is provided for the effectively management of said activities.  Leads the assignment of Youth Care Professionals as youths’ “primary” staff in working with youth to conduct youth check-ins, youth advocacy, and communicating the youth needs to the staff team. Assists in the review of new applicants and participates in the interview and selection of staff/team members, ensuring they have the ability to work effectively with families and are able to utilize strengths-based, trauma-informed practices.

Staff Supervision & Leadership

Ensures that new youth care professionals are mentored properly and completes all required shadowing responsibilities. Provides direct floor coverage during staff absences, emergencies and for on-call coverage, as needed, according to program guidelines. Provides on the job coaching, training, and mentoring to staff and leads them in the implementation of individualized responses and interventions, and trauma-informed youth interactions, for a calm, positive and therapeutic environment. Ensures staff timecards are accurately maintained and approved in a timely manner. Provides direct supervision of assigned staff and provide performance management for staff on an ongoing basis. Conduct formal and informal performance evaluations that are timely, constructive, strength-based, and include a development component. 

Nexus Policy & Procedure

Ensures confidentiality regarding clients and family’s issues, background, and treatment.  Complies with Nexus policies involving client privacy and confidentiality rules for clients and their families. Conducts regular inspections of program areas; responds to and resolves health and safety concerns within a reasonable time frame.

Work Environment:

May be required to assist staff in proper restraining of clients. Must be able to lift up to 50 pounds unassisted and up to 100+ pounds with assistance. Must be able to stand and walk for extended periods of time (2-4 hours). Must be able to walk, sit, stand, twist, bend, and stretch in a manner conducive to the execution of daily activities within the residential program. This role routinely uses standard office equipment such as desktop and/or laptop computers, photocopiers, and smartphones.

Nexus’ Comprehensive Benefits Include: 

Five weeks paid time off (PTO) in the first year of employment Multiple options for health insurance coverage No-cost life insurance Short/long-term disability insurance 401k match NEW – Talkspace Therapy Benefit for the whole family NEW – Hinge Health Benefit for the whole family NEW – Carrot Fertility Benefit Tuition assistance and training opportunities Advancement pathways and internal promotion And much more!

At Nexus Family Healing, our voices and actions are focused on recognizing, affirming and respecting people of every race, ethnic background, socio-economic status, sexual orientation, gender expression and faith.

Our ICARE Values:

Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern Agility: Exhibiting flexibility and adapting quickly Responsiveness: Being quick, positive, and accurate Excellence: Demonstrating quality results that surpass ordinary standards

APPLY TODAY TO BE CONTACTED BY OUR RECRUITING TEAM! When you work at Nexus, you have the opportunity to change lives — including your own!

Keywords: “Mental Health Supervisor", "Youth Supervisor", "Youth Care", "Mental Health Technician", "Direct Support Professional", "Youth Mentor", "Behavorial Health Supervisor", "Case Manager", "Case Worker", "Care Coordinator", "Clinical Program Manager", "Team Leader", "Clinical Care Manager", "Assistant Unit Director", "Unit Coordinator", "Mental Health Clinician", "Behavioral Health Manager"