We are excited to be hiring a Milieu Supervisor at our Nexus-Gerard family Healing location in Austin, MN. The right individual will be able to recognize the prevalence's of adverse childhood experiences and be able to recognize that many behaviors and symptoms are the result of traumatic experiences. If you are a team player and are able to oversee 8+ employees, their performance, provide them with guidance and support we want to meet you!   The Milieu Supervisor is responsible to provide trauma-informed milieu leadership and mentorship in the treatment guidance plans through effective communication, organization, and planning of the daily operations of the program and assigned unit. 

 

Responsibilities:

Prepares assigned staff work schedules to ensure adequate staff and client ratios, maximization of the treatment processes, and emotional and physical safety of the clients. Provides direct floor coverage during staff absences, emergencies and for on-call coverage, as needed, according to program guidelines. Ensures staff time cards are accurately maintained and approved. Assists in the planning and scheduling of trauma-informed daily treatment services such as ensuring transportation needs are met; scheduling of family time and contact, special events, functions, and approved program trips. Ensures that staff are performing their assigned duties and interacting with clients in a calm, therapeutic, and trauma-informed manner while reinforcing program and client related decisions. Contribute to the development of guidance plans and ensures adherence to guidance plans and provides mentoring and support to the assigned direct and indirect team members. Provides on the job coaching, training, and mentoring to staff and leads them in the implementation of individualized responses and interventions, and trauma-informed youth interactions, for a calm, positive, and therapeutic environment. Coordinates and ensures that all shift-related client and staff documentation is completed Initiates, identifies, and analyzes potential or current problems or risk factors on the program and generates alternative solutions and sound decisions, and assists in evaluating long-term changes that support the therapeutic treatment process. Ensures that new admissions are entering into a safe and welcoming environment and all admission milieu needs of the youth and family are met. Assists in the review of new applicants and participates in the interview and selection of staff/team members, ensuring they have the ability to work effectively with families and are able to utilize strengths-based, trauma-informed practices. Ensures that new youth care professionals are mentored properly and completes all required shadowing responsibilities. Provides direct supervision of assigned staff and provide performance management for staff on an ongoing basis. Conduct formal and informal performance evaluations that are timely, constructive, strength-based, and include a development component.  Ensures confidentiality regarding client's and family’s issues, background, and treatment.  Complies with Nexus policies involving client privacy and confidentiality rules for clients and their families. Conducts regular inspections of program areas; responds to and resolves health and safety concerns within a reasonable time frame. Remains current on all company policies, assigned training, and/or certification requirements. 

 Required Education and Experience:

High School Diploma and 2 years minimum Nexus experience working in a treatment/counseling capacity for youth (e.g. residential, foster care/adoption, CTSS, group home/TLP, day treatment, or related adolescent counseling programs) or 4 years external experience working with youth in a residential treatment facility; OR Associates Degree and 2 years minimum experience (external and/or internal experience) working with youth in a residential treatment facility; OR Bachelor’s Degree, preferably in a social work, psychology or clinically-related field in social services, & minimum of 1 year (external and/or internal) of related experience with youth in a residential treatment facility. Minimum of one year of team lead and/or supervisory experience is required. Experience working with families and trauma-exposed children or adolescents is strongly preferred. Must be at least 21 years of age. Valid driver’s license required. Must meet state regulating agency and company driving requirements.

Physical Demands: 

The job requires extended periods of standing and walking. Must be able to lift up to 50 pounds unassisted and up to 100+ pounds with assistance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Nexus’ Comprehensive Benefits Include: 

Four weeks paid time off (PTO) in the first year of employment Multiple options for health insurance coverage No-cost life insurance Short/long-term disability insurance 401k match NEW – Talkspace Therapy Benefit for the whole family NEW – Hinge Health Benefit for the whole family NEW – Carrot Fertility Benefit Tuition assistance and training opportunities Advancement pathways and internal promotion And much more!

At Nexus Family Healing, our voices and actions are focused on recognizing, affirming and respecting people of every race, ethnic background, socio-economic status, sexual orientation, gender expression and faith.

Our ICARE Values:

Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern Agility: Exhibiting flexibility and adapting quickly Responsiveness: Being quick, positive, and accurate Excellence: Demonstrating quality results that surpass ordinary standards

APPLY TODAY TO BE CONTACTED BY OUR RECRUITING TEAM! When you work at Nexus, you have the opportunity to change lives — including your own!

Keywords: "milieu", "direct support", "supervisor", "scheduling", "leading"