At Alexa Shopping, we strive to enable shopping in everyday life. We allow customers to instantly order whatever they need, by simply interacting with their Smart Devices such as Amazon Show, Spot, Echo, Dot or Tap. Our Services allow you to shop, no matter where you are or what you are doing, you can go from 'I want that' to 'that's on the way' in a matter of seconds. We are seeking the industry's best to help us create new ways to interact, search and shop. Join us, and you'll be taking part in changing the future of everyday life.
We are seeking Data Associate for our annotation and data investigation operations team. This team plays a critical role in improving Alexa’s natural language understanding (NLU) leading to improved CX quality metrics and positive business impact. The Data Associate should have a passion for data, efficiency, and accuracy and will work under the direction of Operations manager and Sr. Data Associates.

What we look for:
• Curiosity and initiative. Rather than waiting to be told what to do, you are forever hunting down to new opportunities and testing fresh ideas.
• You can read, write and speak fluently both in Portuguese and English.
• You live in Bucharest, or are ready to relocate. This position requires you to work from the office.

What we offer:
• An exceptional opportunity for growth. We do everything we can to offer a comprehensive spectrum of learning opportunities, from mentor programs to reoccurring developmental sessions.
• All. These. Benefits. Flexible hours, health insurance, medical insurance, meal vouchers, special discounts for employees, yearly salary reviews, commuter benefits, parental leave and more. We encourage all Amazonians to use benefits to create the conditions to do their best work.

This is an office-based role in our Bucharest, Romania office, working Monday to Friday.

Key job responsibilities
As part of your role, you will have the opportunity to:

- Process annotation & data investigation tasks with high efficiency and quality in a fast paced environment;
- Deliver on assigned SLAs and KPIs like productivity, turnaround time, quality etc;
- The tasks will be primarily repetitive in nature and will require the candidate to make judgment-based decisions keeping in mind the guidelines provided in the SOP;
- Contribute in team initiatives to improve overall process efficiency and quality.