Job Overview To provide first response / self-delivery of maintenance and engineering services for the MSD maintenance contract portfolio. To complete PPM tasks and activities in accordance with contracted service level agreements. To complete reactive works in accordance with contracted service level agreements. To complete quoted works in accordance with contracted service level agreements. To provide attendance on site where sub-contractors are required to complete specialist works. To provide supervision when necessary where sub-contractors are required to complete specialist works. To identify requirements for additional works where the completion of planned and reactive works cannot be completed first time. To complete electronic and hard copy documentation to ensure that works completed can be evidenced through continuous audit and review. To ensure that a safe working environment is maintained at all times. To complete surveys, audits, reviews of building assets when requested in order to assist with the compilation of reports. To ensure that the company values are observed throughout, maintaining high levels conduct, quality, sustainability, value for money and efficiency. To be available for overtime and call out as and when business demands require.

 

Main Duties

Carry out schedule maintenance and repair of building services assets in accordance with the contract specification, manufacturers guidelines, industry standards and approved codes of practice and site-specific documentation, including method statements and risk assessments and safe system of works procedures. Respond to breakdowns and reactive calls in accordance with the contracted service level agreements. Diagnose faults with building services assets and complete repair at first response, or if not possible, advise on course of action to ensure that repairs are completed by a competent person. Monitor plant, equipment, systems whilst carrying out works to ensure that service continuity is maintained, or provide specific information to the Customer relating to the required downtime to carry out the works. Research via manufacturers service manuals, or wholesale supplier databases, and provide specific information to the ServiceDesk relating to the procurement of spare parts, specialist components, fixtures and fittings required to complete tasks. Where alternative replacement parts are required due to existing parts being obsolete, provide specific information to ensure that specification, performance, suitability and sustainability of alternative products are fit for purpose for their intended use. Carry out dynamic risk assessments to ensure that all activities are reviewed and risks mitigated prior to completion of tasks. Escalate to line manager if there is risk or concern that safe systems of work cannot be implemented.

 

Qualifications and Experience

A qualification in at least one of the following: C&G Level 3 or equivalent in relevant subject (Mechanical, Electrical, Air Conditioning and Refrigeration) ONC/HNC building services engineering, mechanical or electrical engineering. NVQ Level 3 Recognised EITB apprenticeship (Maintenance and Operations Engineering MOET), or similar) Experience of providing engineering and maintenance services within the building services industry (2 years +) Fully conversant with electrical and mechanical maintenance activities processes and procedures Competency in basic IT and computer skills Holder of full driving licence (where applicable) Ability to work well under pressure and during unsociable hours Good verbal and written communication skills Problem-solving skills Efficiency and organisation  Teamworking skills

 

About us

JCA is a multi-faceted engineering services and construction business. Our core expertise is in the development of buildings and facilities with business critical engineering systems.

We deliver a comprehensive range of services to meet the needs of commercial property owners operating in a number of industry sectors. From design and construction to fit-out and maintenance, JCA provides a bespoke solution to every client project.

JCA offers clients a first-class service at all times, operating with transparency and integrity. We are proud to provide excellence as standard and it's our mission to be recognised as leading our industry in service and innovation through engineering and business excellence.

Our defining quality is our ability to manage projects by keeping our clients' needs at the heart of everything we do. We take a collaborative and integrated approach to each of our four core business areas:

· Engineering Projects

· Service & Maintenance

· Interior Fit Out

· Design & Consultancy