Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower-level employees.
Description/ Overview:
In Consumer PS GBU, we are driving the growth of partner business development and the monetization ecosystem. We are seeking an experienced Senior Program Manager to join our Ecosystem Development and Monetization PMO team. This role will help us establish our ecosystem and enablement strategies to optimize customer engagement and experience.
Responsibilities:
Directs the delivery of internal projects/programs, typically encompassing large scale and complex projects, spanning single or multiple regions, presenting a high level of associated risk.
Maintains and nurtures relationships with stakeholders belonging to the upper levels within the organization.
Directs the project/program team, which includes both internal and external resources, typically consisting of over 10-20 individuals from cross countries and/or cross functional organizations.
As a key member in a PMO team, contributes to setting the direction for the program management discipline within the company by refining deliverable matrix & roadmap, business priorities, scope and timeline.
Contributes to a culture of delivery efficiency and excellence within the program management department.
Reviews the status of projects and budgets, while also managing schedules and preparing status reports.
Applies advanced subject matter knowledge, leads, and contributes to complex projects, and exercises independent judgment in resolving business issues and establishing policies.
Develops and builds productive internal/external working relationships and may provide mentoring and guidance to lower-level employees.
Specifics:
Manages multiple customer touchpoints and business enablement programs
Being a liaison between PMO and HP touchpoints partners
Leads the customer experience optimization and develops customer engagement mechanisms
Partners with the corporate compliance team to align the launch plan & strategy – i.e. Privacy, Cyber Security, Legal
Education and Experience Required
Four-year or Graduate Degree in Engineering, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 7-10 years of work experience, preferably in project/program management, HP Solution/Software/Services business units and with global projects, or a related field.
Preferred Certifications
Project Management Professional (PMP)
ITIL
Six Sigma
Knowledge & Skills
Agile Methodology
Change Management
Customer Relationship Management
Data Analysis
Key Performance Indicators (KPIs)
Marketing
Process Improvement
Program Management
Risk Management
The base pay range for this role is $90,100 to $138,750 annually with additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience.
Benefits:
HP offers a comprehensive benefits package for this position, including:
Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including;
4-12 weeks fully paid parental leave based on tenure
11 paid holidays
Additional flexible paid vacation and sick leave (US benefits overview)
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Job Posting Expiration Date: 12/01/2024