Date: Feb 25, 2025 Location: New York, NY, US, 10004 Company: Popular Workplace Type: On-site Mortgage Operations Officer National Mortgage US - Operations The Mortgage Operations Officer will serve as a pipeline manager, responsible for monitoring the mortgage loan operations pipeline and providing operational support to ensure efficient and accurate processing of mortgage loans from origination to post-closing. This role involves overseeing the pipeline and collaborating with third-party vendors, loan officers, and operational fulfillment teams to ensure regulatory compliance and customer satisfaction throughout the loan process. In this position, you will: + Collaborate and guide the mortgage team through daily operations and special assignments; support work prioritization and monitor workflow for timely completion and reporting. + Support and monitor Home Loan Officers (HLOs), Loan Analysts, Closers, and third-party vendors, providing operational support, guidance, and training as needed. + Ensure compliance with the TILA-RESPA Integrated Disclosure Rule (TRID) and other regulatory requirements by preparing disclosures such as Loan Estimates (LE) and other necessary documents for applicants. + Provide analysis of loan activities data and findings to senior management, along with daily, weekly, and monthly reporting on all loan activities. + Contribute to the development and implementation of procedures for origination, underwriting, loan documentation, closing, loan boarding, loan accounting, and securitization. + Coordinate software upgrades and maintenance schedules; work closely with the IT team to anticipate and resolve issues before implementation. + Collaborate with department management and other stakeholders to optimize the loan origination system and improve operational efficiency. + Stay informed of industry trends and regulatory changes to ensure mortgage loan operations remain compliant and competitive. + Perform special projects as needed. To be considered, you will need: + High School Diploma or equivalent. + Minimum of 3-5 years of experience in mortgage loan operations. + Strong understanding of mortgage loan origination systems such as Encompass (ICE Mortgage) and Desktop Underwriter (DU). + Knowledge of federal regulations and regulatory requirements related to mortgage lending including but not limited to: TRID-RESPA, HMDA, ECOA, FCRA, FDPA, and Reg Z. + Advanced proficiency in data analysis and Excel. + Excellent communications and team management skills. + Outstanding written and verbal communication skills Base Salary & Benefits Our base salary for this position located inNew York Citygenerally ranges between $85,000.00and$95,000.00 annually, depending on business need and on your qualifications and experience. Base salary does not include incentive compensation, commission, or any other type of remuneration or benefits. In addition to salary, Popular's well-rounded benefits package for regular full-time and part-time employees includes a comprehensive health plan, flexible time off options, and savings and investment plans. Seasonal/temporary employees are not eligible for these benefits.” Important:The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary. ABOUT US Popular is Puerto Rico’s leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds. We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events. If you have a disability or need more information about requesting an accommodation, please contact us atasesorialaboral@popular.com.This email inbox is monitored for such types of requestsonly. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response. Are you ready for a rewarding career? Popular is an Equal Opportunity Employer Learn more about us at www.popular.com and keep updated with our latest job postings atwww.jobs.popular.com. Connect with us! LinkedIn (http://www.linkedin.com/company/banco-popular-de-puerto-rico) | Facebook (http://www.facebook.com/popular/) | Twitter (http://twitter.com/popular?lang=es) | Instagram (http://www.instagram.com/popular.pr?igshid=ykmhge270ti5communitybank/) If you are a California resident, pleaseclick hereto learn more about your privacy rights.