Welcome page Returning Candidate? Log back in! Mortgage Retail Operations Manager ID 2024-6542 Category Operations Type Regular Full-Time Overview

Supervises the daily functions of operations for PRMG's Miami, FL  Retail branches in this region. Leads a manages this regions team of Underwriters, processors, and closers.
Effectively explains to the department staff how to open, process and underwrite loans in accordance with company policies and procedures.  Assists with staff’s training. The duties for Retail Operations Manager include, but are not limited to, those described below.

Responsibilities Performs managerial duties including: hiring, corrective action, performance reviews, counseling and work scheduling.Plans, schedules and coordinates work assignments and file flow to ensure load balance for all staffEnsures quality and compliance of work with company policy and procedures.Develops and implements formal and informal training programs.Accountable for PLR resolution working with internal and external personnel and/or customers, escalating decisions as directed.Performs 2nd level underwriting reviews for loans outside of staff authority levels.Performs other related duties as assigned. Qualifications

Experience:

Over 2 years of Mortgage Operations Management experience DE and/or LAPP credentials preferred

Skills:

Ability to make sound judgments regarding the resolution of service, credit decision, funding and post-close issues.Ability to problem-solve and exercise independent judgment while displaying a high degree of initiative.Ability to handle detailed assignments and maintain confidentiality.Excellent communication and interpersonal skills.Organizational skills necessary to prioritize workload and delegate responsibility.

Education:

Bachelor’s degree in business or a related field, or equivalent work experience. Min USD $80,000.00/Yr. Max USD $100,000.00/Yr. Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQs

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