At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. **Job Summary-** Follow Safety & Security procedures. Adhere to all department and compliance standards. Perform to metrics and service levels throughout the day. Knowledge of the Fannie Mae, Freddie Mac, Ginnie Mae Guides, as well as other industry regulations are a plus. Mortgage document and process familiarity. Tasks performed may include document preparation, scanning, indexing, quality control, content review and certification responsibilities. **Primary Responsibilities:** + **Operational Tasks -** Accurately processing financial documents according to the specifications. Meet processing goals and individual metrics. Effectively communicate with peers and management. Excellent PC and keyboarding skills used throughout the day with high attention to detail to match names, numbers, and other data to documents. + **Teaming/TCS –** Consistently meet/exceed customer service level standards and metrics. + **Human Resources/Workforce Leadership –** Be familiar policies for timecards, vacation and team meetings. Be a positive force in the operation. + **Safety & Security -** Ensure compliance with Federal, State/Provincial and local laws, as well as, Iron Mountain policies and procedures. + Perform other duties as assigned. **Experience Required:** + 3-6 Mos of experience in a in the mortgage service or document custody industry in a multi-business and multi-site operation. + Experience in a goal oriented fast paced production based environment. + Most possess or have experience in performing repetitive work task(s) **Skills Required:** + Basic Verbal and Written communication skills + Strong organizational and time management skills + Critical thinking and problem solving skills + Excellent PC and Keyboarding skills used throughout the day with high attention to detail to match names, numbers, and other data to documents + Most demonstrate and maintain excellent attendance + Ability to move quickly/accurately with hands while multitasking + Ability to work Overtime and Saturdays with short notice + Must be Detailed-oriented **Education Required:** + Minimum Education: HS Diploma/GED Minimum Experience: 3-6 mos + Preferred Education: HS Diploma/GED Preferred Experience: 1+ years **Certifications Required:** None **Physical Requirements (lifting/standing/sitting):** + Able to reach above head, lift and move files as required. + Sitting required for 80% of the day for inbound and standing/walking 80% for outbound. + Lifting, moving, pushing and pulling equipment, cases, metal containers, or boxes in excess of: + 10-29 lbs. Frenquently + 30-40 lbs. Occasionally + 40 lbs+ Rarely Category: Operations Group Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity. Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE **Requisition:** J0083216