A.T. Still University's Missouri School of Dentistry and Oral Health (ATSU-MOSDOH) is seeking a full-time non-exempt Clinical Care Manager on the St. Louis, MO campus. The Clinical Care Coordinator will oversee D3/D4 students’ clinical progress, productivity, utilization of time and coordinate the treatment of active patients as well as recalls in the CCU, track and manage the completion of essential experiences and competencies by each student.

Major Job Duties

Management of Patients’ Clinical Care in Comprehensive Care Units

Study and manage patient families for D3 and D4 students in the Comprehensive Care Unit (CCU), and ensure regular, ongoing patient visits. Each patient must be seen at least once a month while in active treatment. Ensure each patient is placed on appropriate recall once care is completed, following the St, Louis Dental Center Recall Plan. Monitor students’ clinical productivity, manage open time slots on students’ schedules due to no-shows/cancellations, etc. Analyze the patient family spreadsheet for each student in the CCU on a daily basis and communicate with student doctors and CCU Directors when lapses are noted.

 

Management/Support of Student’s Clinical Progress

Manage student attendance and accountability and report to CCU Directors and Vice Dean for Clinical Affairs and Advanced Dental Education Schedule, coordinate and support monthly student progress meetings Analyze the Student Monthly Clinical Progress report for each student, highlight areas of concern and develop list of potential solutions or corrective actions before each meeting Study the completion of Essential Experiences for each student in their Comprehensive Care Unit, and advise the CCU Director and the Vice Dean for Clinical Affairs when a student’s progress is unsatisfactory. Monitor the completion of competencies by each student and make recommendations for the transfer of patients, if needed, in order to provide equitable experiences for all students. Assist with D3 research projects as appropriate Other duties as assigned.

Job Responsibilities

The clinical care coordinator will report infractions related to students’ clinical progress, or patient management to the relevant CCU Director (s) and Vice Dean for Clinical Affairs.

Education/Experience

Bachelors degree required. Masters degree preferred. Education or health field degree preferred.

Dental background desirable but not required.

Public Health background desirable but not required.

Some experience in administration, leadership, strategic planning, policy development, and collaboration required.

Patient/client coordination experience desirable.

Experience with project management or development and implementation of new programs highly desirable.

2-3 years experience. Experience in directing a program and employees, planning, implementing and evaluating programs, working with patients, clients or providers, developing spreadsheets and managing data. The ability to develop and manage spreadsheets will be critical to success in this position.

Skills

Leadership skills.

Education administration skills.

Strong communication and presentation skills.

Good writing skills.

Intermediate to Advanced Computer and technology skills (Word, Excel, Google sheets, internet).

Strong organizational and planning skills (setting targets and time lines).

Ability to implement and evaluate programs and student work.

Facilitation and problem solving skills.

Networking skills.

Ability to stimulate and engage students and communicate with faculty and staff.

Ability to work in small and large groups.

Personal Characteristics

Interest in working for a non-profit organization that emphasizes public health, serving the underserved, and mentoring students in providing dental care for the underserved. Positive attitude. Open minded. Able to make decisions. Independent thinker. Self-directed. Organized. Responsible, reliable, and responsive. Multi-tasker, detail orientated. Able to develop and implement. Adaptable to change, personable.

ATSU offers a comprehensive benefits package including medical, dental, and vision coverages, among more. If eligible, employee-elected benefits would begin the first of the month following hire date. For more information, please visit: atsu.edu/employment/benefits.

A.T. Still University (ATSU) does not discriminate on the basis of race, color, religion, ethnicity, national origin, sex (including pregnancy), gender, sexual orientation, gender identity, age, disability, or veteran status in admission or access to, or treatment or employment in its programs and activities.