GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.Job Description
Responsibilities
Develop strong clinical relationships with top academic medical centers in the market and contribute to building GE’s credibility through excellent customer interactionContinuous interaction with key clinical, research and administrative decision makers to understand primary objectives and pain points.Champion assimilation and use of advanced system features and imaging techniques; optimize adoption and satisfactionConsult with radiologists by disease site on an ongoing basis to optimize image qualityOptimize protocols to achieve best possible image quality on scannersAssist in standardization across installed system basePartner with department leaders to increase efficiencyIdentify training needs and opportunities among technologists and physiciansAssist with introducing new offerings/studies; Assist customer in adopting and advancing new product (NPI) features and imaging techniques to meet clinical and research needsLiaise closely with account team to ensure optimal alignment and communication to drive customer satisfaction.Partner with the SBU (Strategic Business Unit) and Modality teams to provide insights of customer learnings and competition; provide a feedback loop to SBU and Modality teams on product performance at assigned academic sitesAct as focal point for modality team, identify customer satisfaction issues, assist in escalations, problem determination and specialty training requests.Establish and drive relations, collaboration, and partnerships with all department/relevant stakeholders; engage with key opinion leaders on progress made and gain consensus on next steps/actionsRequired Qualifications
Associate degree or equivalent and 5+ years of MRI technical/clinical industry experience; plus, ARRT certification.Previous experience in the Healthcare Industry Ability to travel 10 - 30% of the time by car or plane within the region assignedDemonstrated clinical skills, viewed as subject matter expert, to include advanced applications in respective modalityExcellent interpersonal skills; interest in and aptitude for close customer interactionAbility to effectively interact with key stakeholders in modality/commercial/service teamsExperience in speaking, presenting materials relevant to a diverse audienceAbility to craft well written training reports and communications to a diverse constituency, working knowledge of Excel & Power PointApplicants must reside or be willing to relocate to the West Central - SouthWest area. Relocation Assistance is NOT available for this role.Desired Characteristics
Ability to energize, develop and build rapport at all levels within an organization and work in a matrix environmentAbility to strategize with decision makers on workflow enhancements and improvementsProactively manage customer issues, be able to identify positive and negative outcomes and communicate results to decision makersAction oriented in taking the initiative to identify opportunities and recommended solutionsResults-oriented and passionate about making a positive customer & business impactAble to express opinions, information, and key points of an argument clearly and fluentlyWe expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership –always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
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For U.S. based positions only, the pay range for this position is $132,480.00-$198,720.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.This role is restricted to U.S. persons (i.e., U.S. citizens, permanent residents, and other protected individuals under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)) due to access to export-controlled technology. GE HealthCare will require proof of status prior to employment.
Additional InformationGE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No