The Product Clinical Specialist is tasked with generating and securing sales opportunities for their products, solutions, and services within a designated territory or a list of named accounts, or both. They may work independently within an account or territory, or as part of a One GE Healthcare team when applicable. The Product Clinical Specialist is responsible for building and continuously developing relationships with departmental and technical decision-makers in their assigned accounts. When necessary, they collaborate with Account Executives and Managers to reach C-Suite decision-makers. As the clinical, technical, and sales expert for their assigned products, solutions, and services, the Product Clinical Specialist must differentiate GE’s offerings, present compelling value propositions, lead opportunities, qualify customer needs, develop and present solution proposals and quotations, and address customers’ clinical, technical, and process-related questions to successfully close increasingly complex sales.
Operating in a dynamic and mature market, the Product Clinical Specialist faces several challenges. These include intense competition, rapidly evolving technology, and high customer expectations. Navigating these difficulties requires a deep understanding of market trends, strong relationship-building skills, and the ability to adapt quickly to changing circumstances.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.Job DescriptionRoles and Responsibilities
Contribute to the development of pricing strategies and ensure compliance with pricing guidelines for segment opportunities.
Predict orders and sales using the appropriate sales funnel tools and reports for products, solutions, and services within the assigned territory or accounts
Develop business plans for the territory or assigned accounts, focusing on opportunity development, competitive strategies, and targets.
Cultivate strong business relationships and create account strategies and plans to continuously enhance relationships within the assigned accounts or territory. Address the needs of key account technical and departmental decision-makers and maintain customer contact records in relevant CRM tools.
Highlight the unique features of assigned product offerings throughout the sales process, utilizing GE resources and approved marketing and promotional materials to guide customers through their decision-making process towards a successful outcome for GE.
Stay informed about emerging trends and technologies that may impact non-mature markets, and adapt sales and marketing approaches accordingly.
Identify and generate new opportunities, collaborating with sales leaders and account teams (where applicable) to consistently expand the prospect funnel.
Manage the tender/bid process, including needs qualification, vendor selection, quotation, and closure of product, solution, or service opportunities to achieve orders, sales, and margin targets, while maximizing customer satisfaction in the assigned territory.
Maintain and update opportunities in the relevant sales funnel tool and/or CRM tools.
Understand and navigate the unique challenges and opportunities presented by non-mature markets, including varying levels of market development, regulatory environments, and customer sophistication.
Develop flexible strategies that can be tailored to different market dynamics, ensuring responsiveness to local needs and conditions.
Build and leverage local partnerships to enhance market entry and expansion efforts.
Foster a deep understanding of cultural nuances and business practices in diverse markets to build trust and effectively engage with customers.
Ensure the accuracy and integrity of orders and configurations at the point of entry, making sure all requirements are based on documented customer inputs.
Estimate delivery dates for customers based on the company’s production and delivery schedules, ensuring order fulfillment meets customer expectations and enhances satisfaction.
Continuously educate and coach account team members on product, service, or solution strategies and offerings.
Required QualificationsHold a Bachelor’s Degree or have at least 5 years of sales experience in a medical, healthcare, technical field (such as biomedical engineering or medical physics), or Life Sciences.
Have prior experience in the Healthcare Industry.
Capable of engaging with both internal team members and external customers using a solutions-based sales approach.
Possess the ability to energize, develop, and build rapport at all organizational levels, with a strong drive to advance your career.
Exhibit excellent verbal and written communication skills in the local language, along with a good command of English.
Able to simplify complex issues and communicate them effectively.
Demonstrate excellent organizational skills.
Have strong negotiation and closing skills.
Possess strong presentation skills. Hold a valid motor vehicle license.
Strong interpersonal skills to build and maintain relationships with clients and team members.
High emotional intelligence to understand and respond to customer needs and concerns.
Adaptability to handle different situations and challenges in a dynamic environment.
Problem-solving skills to identify issues and develop effective solutions.
Team-oriented mindset to collaborate effectively with colleagues and contribute to a positive work environment.
Willing and able to travel.
Desired CharacteristicsProven and progressive previous experience in sales/services/promotion to C-suite and technical decision makers e.g. CEOs, Strategic Planning Directors, Facilities/Estates managers, Biomedical Engineers, nursing staff, medical specialty staff (Anesthesiology, Radiology, Intensive care, Nuclear Physicists etc.)
Inclusion and Diversity:GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Behaviours:We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.
Total Rewards:Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.
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Additional InformationRelocation Assistance Provided: No