Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Location

Ann & Robert H. Lurie Children's Hospital of Chicago

Job Description

Summary

Oversees, coordinates, and directs modality specific activities in medical imaging. Develops and implements programs in these specific areas that meet the needs of families and physicians that seek care from Lurie Children’s Medical Imaging. Promotes a leadership style and philosophy that models and promotes the vision of Lurie Children’s. Actively supports all departmental and hospital Quality Improvement and Customer Service goals by modeling appropriate behaviors and providing a work environment conducive to the goals. manages day-to-day operational activities of MRI.  Serves as a preceptor, mentor and resource to staff ensuring that all organizational and departmental policies and procedures are followed.   Serves as MR Safety Officer once credentialed.

Leadership Competencies:

Personal Leadership

Acts with integrity

Builds trusting relationships

Approachable; seeks to be helpful

Leads from strengths and strives to improve weaknesses

Thinks strategically and communicates with others frequently

Leads with flexibility and adaptability

Models and holds self accountable for Lurie Children’s values and core competencies (service, innovation, and teamwork)

Leads with courage and confidence

Seeks to continuously learn and improve by soliciting and acting on feedback

Takes initiative to build knowledge by leveraging resources and asking questions

Organizational Awareness and Alignment

Shares subject matter expertise

Frequent and clear communication in all directions to ensure alignment

Identifies and collaborates with stakeholders to achieve results; drives to operational excellence

Is a good financial steward

Is an advocate for self and team members

Understands and models the Lurie Children’s culture by living the service principles and values

Thinks strategically and shares knowledge; sets and communicates priorities while cascading Lurie Children’s strategic goals

Understands organizational structure and navigates successfully

Leading Through Change

Leads change confidently and with competence by owning the message and “walking the talk”

Is strategic and helps others by communicating often, including providing rationale and vision for changes

Asks questions and shares assumptions to support and lead others through ambiguity

Is a self-directed learner; gathers knowledge about healthcare climate and cascades to others

Communicates and facilitates each initiative to adapt to a rapidly changing healthcare climate

Continuously evaluates and improves upon the change to speed up decision making and ensure the optimal solution is reached

Influencing and Leading Others

Provides clarity by defining roles, responsibilities, and priorities 

Holds self and others accountable

Helps team members grow and develop by finding opportunities and giving frequent feedback

Identifies gaps in team’s skills

Shares or develops tools and resources to fill gaps

Leads with compassion and authenticity 

Increases span of influence with stakeholders beyond direct reports

Actively listens and seeks to understand 

Breaks down complex problems and helps to set goals and expectations

Engages and empowers others; has a mindset of developing others for their own growth and the organization’s success

Champion of Lurie Children’s mission and strategic goals by modeling the service principles

Proactively addresses performance issues and conflict

Area Specific Job Accountabilities:

Works with Executive Director and Associate Director, Medical Imaging, to develop and maintain volume-based staffing plans by monitoring staff and patient schedules.

Develops, implements, and maintains comprehensive orientation plans, competency standards, and ongoing professional development training for medical imaging technologists ensuring that all team members are fully equipped to meet industry standards and deliver high-quality care.

Oversees and manages all customer service and quality management initiatives relative to medical imaging.

Collaborates with Executive Director and Associate Director to plan, prepare and monitor operational budget in medical imaging. 

Proactively researches, evaluates, and advises on emerging and existing technologies, providing strategic recommendations to enhance clinical capabilities, improve operational efficiency, and ensure modality remains at the forefront of industry advancements.

Develops business plans for equipment replacement and collaborates with key staff from Health Technology Management, Facilities, and Information Management to ensure seamless integration, optimal functionality, and alignment with departmental and organizational goals.

Works with Executive Director and Associate Director to manage variance to monthly operational budgets for on- and off-site locations and may assist in preparing annual budgets.

Oversees the collection, analysis, and reporting of key modality metrics, including volume, patient access, operational efficiencies, patient outcomes, and financial performance, to drive data-driven decision-making and continuous improvement initiatives.

Identifies modality-specific areas for growth, process improvement, and cost containment.

Oversees ACR reaccreditation process and assures on-going compliance.

Provides direct supervision to frontline staff in modality(ies).

Attends Hospital meetings as required and participates on committees.

Oversees and maintains electronic time and attendance initiatives for medical imaging.

Provides prompt and effective resolution to all clinical and/or patient relations concerns ensuring timely communication, through problem-solving, and implementation of corrective actions to maintain high standards of patient care and departmental performance.

Demonstrates knowledge of pertinent aspects and competency with protocols related to the use of chemical disinfection, high level disinfection, and sterilization if required as part of the responsibilities of the role.

The authority to hire, separate, promote, demote, write and administer performance evaluations.

Supports and integrates the four pillars of the organization—Clinical Care, Advocacy, Research, and Education—into all departmental initiatives and practices, ensuring that each area is actively promoted and aligned with overall organizational goals.

Other job functions as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

Baccalaureate degree preferred. Minimum 5 years of experience in healthcare leadership, or progressive managerial responsibility, is required.

Certification/Licensure/Registration:  Current ARRT, NMTCB, or SDMS certification and IEMA license (as applicable) required. ARRT Advanced certification required for positions in CT/IR and MR.

Basic Life Support Certification through American Heart Association required: Valid CPR required

Must possess excellent communication skills.

Must be able to make quick, accurate decisions on a daily basis.

Must have strong interpersonal skills and be proficient in working with a diverse group of customers and employees.

Strong analytical abilities and excellent organizational skills are required.

Education

Bachelor's Degree

(BLS) - Basic Life Support - American Heart Association

Benefit Statement

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:

Medical, dental and vision insurance

Employer paid group term life and disability

Employer contribution toward Health Savings Account

Flexible Spending Accounts

Paid Time Off (PTO), Paid Holidays and Paid Parental Leave

403(b) with a 5% employer match

Various voluntary benefits:

Supplemental Life, AD&D and Disability

Critical Illness, Accident and Hospital Indemnity coverage

Tuition assistance

Student loan servicing and support

Adoption benefits

Backup Childcare and Eldercare

Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members

Discount on services at Lurie Children’s facilities

Discount purchasing program

There’s a Place for You with Us

At Lurie Children’s we embrace and celebrate diversity and equity in a serious way. We are committed to building a team with a variety of backgrounds, skills, and viewpoints — recognizing that diverse identities strengthen our workplace and the care we can provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging and allyship. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care.  

Lurie Children’s and its affiliates are equal employment opportunity employers.  We value diversity and are committed to creating an inclusive environment for all employees.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.

Support email: candidatesupport@luriechildrens.org