Major Responsibilities:
Customer Satisfaction1)Accountable for scheduling & prompt completion of procedures to ensure an effective operation.2)Monitors issues of customer satisfaction & review with hospital supervision on action plans for correction.3)Works in a manner to continually improve customer satisfaction.4)Submits ideas each year for improving customer satisfaction.Quality1)Accountable for the routine performance of all Diagnostic M.R. I. procedures utilizing proper technical parameters in order to produce quality studies.2)Initiates IV’s for administration of contrast media for MRI image enhancement.3)Reviews each patient charge; changes, modifies, or initiates additional charges as appropriate.4)Secures patient histories on patients from chart, family member to provide Radiologist with adequate information for exam interpretation.5)Initiates requests for emergency medical support as indicated by patient condition to include Code 99, Code Blue etc.6)Maintain appropriate levels of medical supplies and other inventory.7)Ensures room cleanliness and neat presentation.8)Responsible for keeping abreast of MR imaging protocols and emerging improvement in M.R. Services through professional meetings, seminars, periodicals etc.9)Accountable for patient and staff safety, working with the knowledge that the magnetic field can be hazardous if not safely managed.10)Accountable for scheduling and the prompt completion of procedures to ensure an effective operation. Accountable for the proper operation and appropriate actions to maintain equipment up-times which are consistent with timely patient care. Assists in quality control of equipment and participates in continuing quality improvement initiatives for the service. Participate in efforts to monitor and improve departmental CQI indicators. Submit ideas for improving quality in your department.People Growth1)Accountable for keeping current in state of the art MRI practices by attending continuing education programs & seminars.2)Provides instruction and assistance as required to staff associates and/or students as appropriate.Innovation1)Submit ideas to supervision that cannot be implemented independently.2)Implement improvement initiatives in your department during the year.Organizational Climate1)Participate in departmental recognition and socialization activities.2)Maintain a mechanism for information exchange between service and hospital organization.Productivity1)Participate in efforts to improve productivity in your department.2)Submit ideas for improving productivity in your departmentEconomics1)Participate in efforts to contain costs or generate revenue in your department.2)Submit ideas for reducing expenses or adding revenue.
Education/Experience Required:
Knowledge, Skills & Abilities Required:
Physical Requirements and Working Conditions:
Addendum: Requires use of proper lifting mechanics to prevent injuries. Exposure to infectious diseases requiring proper protection. Position requires significant time viewing computer screens during the data acquisition for procedures. Stressful work environment due to equipment limitation and changing priorities for patient throughput. Exposure to high electromagnetic field. Required to manage patient transportation utilizing wheelchairs & gurneys on ramped areas; must be able to manipulate patient and transportation device on inclines and for transport times reaching seven to ten (7-10) minutes.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.