Overview MTS III, Test Responsibilities Our new global headquarters is conveniently located in Irvine, CA near John Wayne Airport in the Park Place development. For our onsite and hybrid employees you will be able to enjoy amenities such as access to many restaurants and shops, running trails, a fitness deck, outdoor seating, dry cleaning, car wash, free garage parking, car charging stations, shuttle service for train commuters, outdoor games like bocce, horseshoes, gaming tables, pickle ball, and basketball. For more information on Park Place visit parkplaceirvine.com. Who we are: Ever wonder who brings the entertainment to your flights? Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as movies, games, WiFi, and now Bluetooth headphone connectivity! How exciting would it be to be a part of the innovation that goes into creating technology that delights millions of people in an industry that’s here to stay! With our company’s history spanning over 40 years, you will have stability, career growth opportunities, and will work with the brightest minds in the industry. And we are committed to a diverse and inclusive culture that will help our organization thrive! We seek diversity in many areas such as background, culture, gender, ways of thinking, skills and more. If you want to learn more about us visit us at www.panasonic.aero. And for a full listing of open job opportunities go to www.panasonic.aero/join-us/. The Position: JOB SUMMARY Design, implement, and maintain lab and customer-facing network infrastructure. Responsible for ensuring the optimal performance, security, and availability of our lab, ground and satellite networks. The salary range of $89,200-$160,600 is just one component of Panasonic’s total package. The final offer amount may vary based on factors including but not limited to individual’s knowledge, skills, experience, and location. In addition, this role may be eligible for discretionary bonuses and incentives. The minimum hourly wage for this role will be the greater of the posted range, or minimum wage for the location where the employee will be working, subject to local minimum wage requirements. MAJOR RESPONSIBILITIES. Description Network Test Infrastructure Setup Assist in preparing the ground setup for the customer software integration and test teams prior to project integration. Aid in analyzing, troubleshooting, and defining network configuration files for the customer configuration databases in the test & production environment. Support the troubleshooting and creation of modem configuration files provided by Customer Performance Center (CPC). Triage and quickly resolve issues with wireless access points. Focal for the diagnosis and troubleshooting of ground network issues, collaborating with peers, customers, and CPC staff. Monitor ground and satellite networks, providing reactive and proactive support based on data analysis in test environment. Ensure network compatibility between our systems and Aircraft (Airbus/Boeing) networks and switches. This includes configure VPN connection and facilitate the test setup. Act as network focal to communicate with OEM and 3rd party regarding all network setups form our lab to their equipment. Analyze, evaluate, and configure network security systems, firewalls, and virtual LANs. Plan and implement ground and satellite network upgrades, maintenance fixes, and vendor-supplied patches in test environment. Maintain all interfaces (i.e. MikroTik, switches, Raspberry Pi, etc) in the test connectivity environment. Cross functional Continuous Process Improvement Lead and define network operations test environment best practices. Participate in cross-functional meetings with technical resources across all departments. Provide recommendations for network design, standards, implementation, operations, and maintenance for test environment. Documentation & Processes Collaborate on developing and maintaining training materials for the Customer Support Center and regional teams. Research, evaluate, and recommend new documentation tools and methods. Contribute to the identification and definition of business procedures for network documentation for the Software Test organization. Contribute to the change management process for network documentation and procedures for the Software Test organization What We’re Looking For: KNOWLEDGE/SKILL REQUIREMENTS · Proven knowledge of TCP/IP, ethernet, network cabling, Layer 2/3 switching, the OSI Model, MPLS, Metro-Ethernet, VPN, SSL, firewalls, network management, and troubleshooting. · Understanding of Ku, Ka-band · Proven knowledge of LAN, WAN, and Datacenter technologies. · Experience working with complex network systems from Cisco, Palo Alto, Avocet, etc. · Proven experience with network protocols (switches, routers, hubs, servers, cables, racks, firewalls, etc.). · Experience with Linux, Windows server administration, and enterprise network management tools. · Experience with technical support/systems administration on projects using Unix-based operating systems (Red Hat Linux, Ubuntu, Solaris) and Juniper Network equipment. · Demonstrated knowledge of a coding language (C, C++, Python or equivalent) is required to facilitate the automation initiatives. · Experience or understanding of ARINC protocols is a plus. · Familiarity with AS9100 and ISO9001 is preferred. · Hands-on experience with technical writing and editing for IT systems documentation. · Excellent customer service orientation with exceptional written and oral communication skills. · Proven analytical and problem-solving abilities. · Ability to work effectively in a fast-paced environment with multiple priorities. · Ability to work independently with general supervision. EDUCATION REQUIREMENTS · Bachelor's degree in Computer Science, Information Systems, or a related technical field. · 5+ years of network operations environment experience or 9+ years of relevant network operations experience in lieu of a 4-year degree. · Cisco CCNP certification preferred (CCIE or equivalent a plus). OTHER REQUIREMENTS · Ability to lift up to 30 pounds. · Ability to travel domestically and internationally (less than 10%). Our Principles: Contribution to Society | Fairness & Honesty | Cooperation & Team Spirit | Untiring Effort for Improvement | Courtesy & Humility | Adaptability | Gratitude What We Offer: · At Panasonic Avionics Corporation we realize the most important aspects in leading our industry are the bright minds behind everything we do. We are proud to offer our employees a highly competitive, comprehensive and flexible benefits program. · We offer flexible remote work options depending on your role. Where possible, we offer fully remote or hybrid work opportunities. · Paid time off: Exempt Salaried employees receive flexible paid time off. This means that there is no fixed number, range, or limit to the amount of Personal and Vacation Days that may be taken for exempt employees. Non-exempt hourly employees accrue 14 vacation days per year + 7 sick days + 3 personal days. Accrual rate increases with tenure. All employees receive 11 company paid holidays per year. We also close our offices at the corporate level in the U.S. between Christmas and New Year. For operational positions that are expected to work on holidays, we provide additional compensation for hours worked. · Health Insurance: Medical insurance offerings from Aetna and Kaiser (CA &HI). Options for Employee Only, Employee + Spouse/Domestic Partner, Employee + Children, or Family. Dental PPO and DMO options & Vision insurance through EyeMed or VSP. · 401K with 50% match on up to 8% contribution, full vested from day 1. · Washington residents only are eligible for: Washington’s Family and Medical Leave program and Washington’s Paid Sick Leave program. · Other offerings include: Wellness Program, Counseling services, FSA & HSA, Life Insurance for employee, spouse and child, AD&D Insurance, Long-term and Short-term disability, Critical Illness Insurance, Accident Insurance, Legal Assistance, Pet Insurance, Identity Theft Protection, Dependent Care FLSA, Education Assistance, Commuter Program, Employee Purchase Program, Service Award Program. Featured Job Salary Range $89,200-$160,600 REQ-144807