Multimedia Technician The University of Southern Mississippi is currently accepting applications for the position of Multimedia Technician. Position Details Location Gulf Park 730 East Beach Boulevard Long Beach, Mississippi, 39560 United States Division iTech Administration Position Type Staff Employment Status Full Time Grant Funded No Salary Range 15.82 - 21.40 Pay Grade N06 Posting Close Date Until FIlled Special Instructions Please include a cover letter and list of references. Job Summary Assists in coordination of personnel for the delivery and support of audio and video equipment. Provides technical support for audio, video, and classroom equipment, including integrated and interactive video classrooms. Provides first level support for security camera systems throughout campus. Coordinates with campus constituents with the planning of new audio/video hardware installations. Serves as technical resource responsible for all phases of the multimedia classrooms. Primary Duties and Responsibilities + Assists customers in the identification of appropriate multimedia technologies, writing of specifications, product evaluations, price quotations, purchasing equipment, effectiveness of equipment, and training to effectively operate multimedia systems. + Serves as the key resource and consultant for multimedia technology to customer by providing educational presentations on applications and proper usage of technology and being actively involved with cross-unit project teams. + Ensures the quality of daily operations in the multimedia classrooms remains high by assisting with the scheduling of repair and maintenance, producing usage statistics, evaluating services, and making recommendations for growth and reallocation of resources when needed. + Serves as a point-of-contact for telephone and email access to multimedia classroom services to include taking equipment maintenance requests, being the first line of support, and routing calls to other resources. Coordinates and ensures working order of equipment and operates equipment for special campus events. Assists faculty, staff, and departments in the identification of problems related to the multimedia classrooms. + Ensures accurate equipment inventory records. Performs other duties as assigned Minimum Qualifications Associate’s degree from an accredited college or university or equivalent and a minimum of two years related experience and/or training. Directly related experience may be substituted for the education requirement on a year-for-year basis. Knowledge, Skills & Abilities + Proficiency with Microsoft Office Suite products + Excellent communication skills, both written and verbal + Excellent customer relations skills for face-to-face coordination + Ability to maintain high customer satisfaction + Ability to perform effectively in stressful situations + Proven ability to multi-task + Proficient in modern classroom technology diagnostics & analysis + Strong work ethic and be a self-starter able to effectively manage multiple priorities and adapt to change within a fast-paced environment + Telephone customer relations skills and experience Preferred Qualifications Crestron Digital Media Designer Certification. Active Audio/Video certifications. Familiarity with Cisco Telepresence services . About The University of Southern Mississippi Since our founding in 1910, The University of Southern Mississippi has remained dedicated to preparing students for success. We deliver programs to more than 13,000 students in Hattiesburg and Long Beach, at teaching and research sites across the Mississippi Gulf Coast, as well as online. We are a community-engaged Carnegie R1 university, earning distinction as one of the nation's leading research institutions. Southern Miss is known for pioneering work in polymer science, ocean science, spectator sports safety and security, and bringing language to children with communication disorders. We are also a national leader in a broad range of disciplines, including cybersecurity, hydrography, nutrition, aquaculture, kinesiology, and economic development, among others. We produce graduates ready to enter fields that are leading the way in emerging technologies through programs such as computer engineering, information technology, and ocean engineering. We’re developing the next generation of business leaders, while also responding to critical workforce shortages by producing skilled professionals in education and nursing. With a tradition of excellence in the arts, we are one of only 36 public institutions in the nation accredited in four major areas of the arts. Home to the Golden Eagles, our student-athletes compete in 17 NCAA Division I sports. With a culture marked by passion and persistence, Southern Miss is delivering graduates who are ready for life. For more information, visit www.usm.edu. As an Affirmative Action/Equal Employment Opportunity employer/Americans with Disabilities Act institution, The University of Southern Mississippi encourages minorities, women, veterans and persons with disabilities to apply.