The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

Step into the excitement at The Cosmopolitan as a Mutuel Clerk! In this dynamic role, you'll assist guests in placing bets on horse racing and thrilling sporting events from around the globe. Deliver exceptional service while showcasing the unmatched style and hospitality The Cosmopolitan is famous for. Be part of the action and help create unforgettable experiences!

STARTING RATE: $17/hour plus tips

THE DAY-TO-DAY:

Payment Processing & Verification: Write, verify, and process race and sports wagers in accordance with department policies, ensuring compliance with all applicable gaming regulations.

Cash Handling & Bank Reconciliation: Maintain a shift cash bank, accurately accepting payments, making correct change, and reconciling funds per cash-handling procedures.

Customer Interaction & Support: Explain betting rules, lines, and odds to guests, and assist with creating and entering player tracking cards.

Station Maintenance: Stock cashier stations with necessary supplies, maintaining a clean and organized workspace.

Issue Escalation & Security: Notify management of guest concerns, escalated issues, or suspicious activities, ensuring adherence to credit policies and the protection of customer rewards.

THE IDEAL CANDIDATE:

Age: 21 years old or older

Education: High School Diploma, GED, or equivalent required.

Availability: Ability to work a variety of shifts, including weekends and holidays.

Cash Handling Experience: Preferred candidates have experience handling cash accurately in high-traffic settings.

Customer Service Background: Experience in customer service, with a commitment to delivering positive guest interactions and resolving issues effectively.

Resort Experience: Prior experience in a resort, hotel, or similar hospitality environment is preferred, demonstrating familiarity with high guest volumes and quality service standards.

Bilingual Skills: Proficiency in additional languages is advantageous for enhancing guest communication and service.

THE PERKS & BENEFITS:

Wellness Incentives: Programs designed to support your physical and mental health.

Employee Discounts: Discounts on hotel stays, dining, retail, entertainment, and with company partners on travel, electronics, and more.

Free Meals: Complimentary meals provided in our employee dining room.

Free Parking: Parking available at no cost, both on and off shift.

Health & Income Protection: Access to health and income protection benefits for eligible employees.

Development Opportunities: Professional and personal growth through development programs, networking events, and community volunteer opportunities.

FULL JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14993

Are you ready to JOIN THE SHOW? Apply today!