The rewards at Healogics are immense, starting with the important work we do to change patients’ lives. We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employees for the tremendous service they provide.
 

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Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships.

The Market Vice President of Operations is a client focused, business-minded and team-oriented healthcare professional equipped with the skills and experience needed to lead multiple territories to successful operational and patient centric outcomes. This critical role is responsible for ensuring the successful performance of each (C) Director of Operations under their leadership and as a result, the successful performance of each Wound Care Center within their territories by ensuring Process Excellence in all clinical, operational, practice management and financial elements of their respective Wound Care Centers. They are the P&L owner for their broader areas of leadership, responsible for achieving contribution margins for both clinical and HSP and are responsible for ensuring that their leaders are consistently providing value to the hospital partner.

This position will lead and drive our Grow the Business strategies for their territory by partnering with their Senior Vice President of Operations to develop and manage high-quality clinical programs that are aligned with the company’s vision and mission of enhancing Healogics’ position as the leader in wound care.

All Healogics employees must perform their job responsibilities according to all Healogics policies, Hospital policies, as well as to accrediting organizations, federal and state regulation, and to the Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable, being in full compliance with all company compliance policies, including your team’s adherence.

STRATEGIC LEADERSHIP

Responsible for leading teams that Grow the Business through the optimization of our Wound Care Clinics business through the effective and efficient management of all clinical, financial, and operational elements of the out patient wound care clinics within a defined territory.

Responsible for ensuring Exceptional Patient Experiences through oversite and development of field leadership that drive the comprehensive day to day operational and clinical quality components of the Wound Care Center to provide the best care to every patient that would benefit

Responsible for the P&L and has ultimate responsibility for achieving the Healogics contribution margin for their multiple territories

Partners with all clinical providers to maximize resources dedicated to clinical recruitment, staffing and scheduling requirements. Identifies opportunities for resource optimization and continuous quality improvement. Oversees operational needs of the center’s physician practice including but not limited to services, site policies, staff development, and patient flow

Ensures the implementation, development, and management of programs that demonstrate our value to our hospital partners through the consistent delivery of high-quality care.

Creates an Inspiring Workplace by proactively managing the field leadership within their multiple territories and contributes to companywide objectives to achieve success through improved profitability, increased quality of care, and operational excellence

Demonstrates an Own It leadership style, taking personal accountability to achieve Key Results with integrity as well as holding management within the territories under their leadership and are accountable to outcomes and role responsibilities

Supports our Culture and leads through a performance driven nature, beginning with setting clear expectations, coaching and teaching field leaders under their management and measuring for results

Participates in overall strategic operational and clinical goal setting for their territories and actively manages against set targets to achieve results

Provides timely and effective responses to all customers and consistently drives value and brand awareness through differentiated, high quality outputs

Deploys appropriate mechanisms to ensure accurate financial budgeting, reporting, and forecasting for a defined area.  Identifies trends to proactively address and mitigate financial impacts.

Actively uses a variety of data mechanisms to track and monitor center operational, clinical, and financial performance measures to address and positively impact performance in all three areas

Partners cross functionally as a Subject Matter Expert to develop and deploy training materials for field and center leadership and acts as facilitator of content when appropriate to help in onboarding and remediation needs

Provides leadership to additional territories across the organization when a variety of needs present the additional leadership requirements. These needs are not limited to increased support for onboarding, remediation, growth, increased volume etc. Additional territories may be assigned on a temporary or permanent basis and will be subject to capacity and business need.

TEAM LEADERSHIP

Creates a culture of One Healogics through the development and management of a team of managers passionate about driving wound care healing and prevention forward by managing programs that provide quality care to all who would benefit

Demonstrates Process Excellence in all activities and holds leadership to a consistent execution of key processes, protocols, and procedures across all centers, achieving the agreed upon plans and objectives established

Creates a Patient First approach to all activities within their territories by ensuring all activities are done according to policy and compliantly

Speaks Up by providing timely and constructive coaching to direct reports, creating a high-performance culture

Accountable for the financial, operational and clinical results for your teams; holding teams responsible and accountable for their decisions, behavior, and actions

Required Education, Experience and Credentials:

Bachelor’s degree in Business Administration or equivalent OR a Registered Nurse license preferred

Master’s degree in Business Administration (MBA) preferred

Extensive business operations experience in the healthcare industry, including a minimum of 7-9 years’ experience, with increasing levels of responsibilities in the healthcare industry starting at the Center level, moving to multi-site management with hospital partner relationship management, then successful experience of management of multi-site managers with quality outcomes in all areas of the business

Experience in high growth, fast paced businesses with complex business models

Demonstrated experience and success in healthcare operations management

Experience working in a distributed organizational model and management of a defined territory

Demonstrated success in outpatient clinic management where turnaround of operational, financial, and patient outcomes were key

This range is an estimate, based on potential employee qualifications: education, experience, geography as well as operational needs and other considerations permitted by law. 

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