Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Matter.

You are a specialist in a process, workstream or area in Mondelēz International Digital Services, working to support impeccable service operations.

How you will contribute

You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelēz International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

Your specific process areaWorking in a shared service organizationBeing a good team player and influencing othersProcess design and mapping, and business requirement gathering experienceCommunicating effectively, applying interpersonal skills and taking initiative

More about this role

What you need to know about this position:

Responsable for working on the Compensation Team to perform job evaluation and compensation activities. Accountable for coordinating and supporting the Compensation strategies implementation through market survey  analysis/studies, ensuring the internal equity, market competitiveness and corporate policy in order to attract, engage, reward talented people and support the company’s growth plan.

Operational Delivery​

Responsible for the correct execution of Compensation processes (like Salary surveys (i.e. LACBF);  Internal Equity analysis (Org Changes) – on demand; Salary Range Setting for LA (15 Countries); BR Merchan (#1290 ees), MX Sales (# 900 ees), CO Sales, ARG (# 600 ees) and UYU massive salary increases in line with policies and standard operating procedures​Communicates denial on compensation action with rational to original requestor or resubmit within guidelines.Supports the coordination of annual salary and ad hoc survey delivery with vendor, collects survey data and provides to requestor.Sends local surveys to participants; works with COE to consolidate survey results and shares them with participants.Monitoring compensation and benefit developments and market trends, including developing best practices ​Performs data quality, validation check of salary range and merit matrix settings; supports the annual salary planning; makes recommendations and gets approval.Evaluates jobs based on Hay methodology for SG13 and below, sends evaluation for approval to Compensation Team Lead. Once approved, updates job evaluation database and communicates outcome to People Lead.Run standard and ad hoc reports as neededPrepare the annual salary planning  for countries in scope​, makes recommendations and gets approval.Support People Leads/W&L/TA Teams to ensure understanding of Salary Administration rules, as needed.Accountable for the record of evidences related to the Compensation’s control point.Ensure all Compensation related policies and documents are up to date on Employee Center​Possesses a strong working knowledge of enabling technologies, systems (e.g. Workday) and processes, ensuring high quality service delivery​Possesses the relevant language skills, therefore is effectively able to navigate and support queries in the local context​

Continuous Improvement​

Responsible for collaborating with Compensation Team Lead to understand and implement processes, focusing on employee experience and continuous improvement of compensation processes ​Responsible for identifying service issues, proactively proposing improvements and leading or supporting the implementation of changes​Partners with CoE Reward team to share business demands and provide insights on potential resolutions ​Leverage Advance knowledge in Compensation Tools and recommend system improvements

What extra ingredients you will bring:

Education / Certifications:

University degree or related required (All majors accepted; Human Resources, Business, Finance or others related areas)

Job specific requirements:

Portuguese language proficiency - fluentExperience with Compensation Administration (up to 2 years)Experience with job evaluations (Hay), salary surveys, market pricing and salary range analysisExperience with managing mid sized projectsERP experience (Workday)Experience working in different time zones/global orgExperience/knowledge of local work concilsStrong analytical skills, including demonstrated data analysis and interpretation skills requiredProficiency in Excel (critical)Strong accuracy and attention to detail (critical)Strong customer service orientationSelf-directed, able to multi-task and manage fluctuating workloadHigh operational excellence

Work schedule:

Hybrid in Santa Ana, CR

No Relocation support available

Business Unit Summary

Our Latin America region is comprised of four Mondelez International business units: Brazil, México, Southern Cone (which includes Argentina, Uruguay and Paraguay) and WACAM (which includes 12 South American countries and the U.S. territory of Puerto Rico); and one stand-alone market: Venezuela. We have approximately 20,000 passionate employees who put in all their energy, hearts and souls to create, market and sell our global iconic brands and beloved local jewels such as Lacta, Field and Terrabusi among others. We are known for our resilience and good humor and live our purpose with passion and commitment.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Regular

Service Operations (Delivery)

Global Business Services