Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Location OverviewWe are looking for a Nail Technician to provide nail care treatments to our customers based on their needs and preferences. If you’re up-to-date with nail art techniques and know how to provide excellent customer service, we’d like to meet you. You must be able to maintain a friendly, enthusiastic, and positive attitude; active listening and communication skills; and strong work ethic with respect to punctuality, organization, and attention to detail.
Responsibilities Perform various professional nail services for guests, and educate them about individual nail care needsResponsible for providing the highest quality of customer service to clients/guestsPerform nail services following established guidelines for the service offering, and strive to fulfill guest expectations in the area of nail grooming, massage and exfoliation, and polish applicationUnderstand and use universal precautions when providing services, including assessing contraindications for guest before commencing all treatmentsEnsure the sanitary of all equipment, cleaning and disinfecting all tools on a daily basisMaintain and increase knowledge of nail care for both hands and feet and possess a complete knowledge of all spa services offeredUnderstand and educate clients on the ingredients and product benefits for their nail care where applicableExhibit a professional and well groomed appearance every timeAnswer guests’ questions/inquiries in a knowledgeable and professional mannerPromote other spa/salon services by suggesting to guests other beneficial treatments offered by the spaBegin and end all treatments within scheduled time-frame, as well as recommend product for home use or self-careMaintain inventory and inform Spa Director or Supervisor about product needs in a timely mannerAccurately document treatment notes and maintain client cards when appropriateAttend scheduled meetings and professional trainingsSafeguard customer experience and report any incidents or accidents to a member of the management team.Qualifications Nail Technician License Highgate Hotels, L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of Highgate Hotels to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver’s license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law – Notice of Applicant Rights Under the Law.