National Account Manager

BENEFITS:  Medical, Dental, Vision, 401K   

JOB DUTIES:

Develop and nurture customer relationships to maximize AHF market penetration across categories Conduct regular business discussions with the customer to provide guidance on market conditions, identify and address competitive threats and opportunities and leverage AHF products and training assets Responsible for delivering profitable growth and driving sales to achieve and exceed budgeted targets   Develop and execute sales plans, in-store and online  Work with AHF Finance and customer sales data to analyze Point of Sale (POS) data, category performance and customer persona behaviors to help develop both the in-store and online strategies  Understand the customer’s business including its organization, financial objectives, strategy, market position, as well as specific AHF-related production capabilities, etc.  Assess competitor’s strategy and neutralize with a competitive counter strategy  Develop and maintain a world-class interconnected shopping experience for consumers and pros on associated eCommerce platforms.  Develop and maintain key relationships across the customer organization and within the AHF cross-functional disciplines. Introduce new and innovative product solutions  Develop and execute marketing and promotional plans  Ensure proper forecasts and service levels are met throughout the year  Analyze sales, in-stock rates, return rates, and other performance metrics  Conduct store walks, in person and online  Maintain competitive intel database, including product specifications, costs, and retails.  Work with the merchant to develop the overall Brand strategy for the core customer base Collaborate with the customer leadership to ensure Brand is represented appropriately and displays are serviced consistently  Create indispensable, long-term, solution-focused consultative partnerships with the customer, shaping the requirements and solutions required to meet their needs and advance our value proposition   Conduct strategic sales/manufacturing needs analysis and demand alignment to meet or exceed customer’s needs   Communicate the impact of today’s actions on future opportunities   Develop business plans to maximize profitability   Interacts and collaborates with AHF Marketing, Product Development, Supply Chain, Finance, Business Analytics, and other corporate staff to develop product proposals, pricing, merchandising and program terms   Keep abreast of technologies related to business objectives and industry specific trends. Contributes to the development of the company technology platform and best practices, sharing information and technical knowledge with others  Develop and maintains relationships throughout customers' organization, buyers, upper management, operations, logistics, store planning, advertising, store management, etc.  Analyze areas of opportunity; then develops tactics and implementation plan to deliver the results  Responsible for coordination and communication between new customers and AHF support personnel in matters of Customer Financial Services, Marketing, Logistics, Information Systems, and Operations (Customer Order Services, Order Department, and Billing)  Provide sales forecasts for anticipated volume by category or key products to drive our manufacturing plan and inventories   Develop a broad and rich understanding of our products and program offerings at AHF  Develop an understanding of the numerous competitors' products and offerings. This knowledge ranges from international to US manufactured products depending on the category and size of the competitor

JOB QUALIFICATIONS:  

Positive and Verifiable Work History  Bachelor’s degree required   Minimum of 5 years consultative field sales experience, building products retail focus preferred  Experience in the building products industry, preferably in flooring.     Proven track record of being a top performer with outstanding results  Ability to apply market segment and competitive knowledge to set sales strategies and achieve revenue targets.    Valid US Driver's license.  Manages expense at or below budgeted levels.  Proficiency in Power Point, Excel, and other sales databases.  PC proficiency  Expected to influence people who make buying/selling decisions and have a positive influence on others’ behavior.  Must be able to successfully complete and pass a background check, employment verification and drug screening 

PHYSICAL DEMANDS 

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  

Occasional Push, pull, carry, and lift 20 - 50lbs.  Frequent Walking, stretching, bending, stooping, twisting, reaching, grasping and repetitive movements  Frequent Talk, hear, read, write, and comprehend English.  Occasional Must be able to work in a non-temperature-controlled environment 

MENTAL DEMANDS 

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  

Think analytically  Make decisions  Develop options and implement solutions  Work with a team  Maintain regular and punctual attendance (consistent with ADA and/or FMLA)  Attention to detail  Communicate effectively  Multitask in a fast-paced environment  Work with a Sense of Urgency 

AHF PRODUCTS:  

AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.  

AHF Products is a leading hard surface flooring manufacturer in the USA with a family of trusted brands serving the residential and commercial hardwood, tile, and vinyl flooring markets. With decades of experience in award-winning flooring design, product development, manufacturing, and service, we create quality flooring to last for generations through inspiring designs, innovation, and a deep commitment to outstanding customer service. Our residential flooring brands include Bruce®, Armstrong Flooring™, Hartco®, Robbins®, LM Flooring ®, Capella®, HomerWood®, Hearthwood®, Raintree®, Autograph®, Emily Morrow Home®, tmbr®, Crossville®, and Crossville Studios®. Our commercial brands include Bruce Contract™, Hartco Contract™, AHF Contract®, Armstrong Flooring, Parterre®, Crossville® and Crossville Studios®. Headquartered in Mountville, Pennsylvania, with manufacturing operations across the United States and in Cambodia, AHF Products employs over 3,000 dedicated team members.