Who We Are

As the United States’ largest light industrial staffing company and the first workforce-as-a-service provider, our digital-first approach to staffing is rooted in a rich history of delivering high-quality, scalable workforce solutions to the organizations driving the American supply chain. Our colleagues are guided by our purpose of Championing People, Unlocking Potential and bring this to life every day as they help put hundreds of thousands of people to work at tens of thousands of companies across the country. The foundation of our culture is built upon a bridge to better, offering our colleagues rewarding and growth-oriented experiences that positively impact lives and businesses in innovative and meaningful ways.

Job Summary

The Director Specialized Solutions is to identify potential clients in the Contact Center space, understand the client needs, present solutions, negotiate contractual agreements and develop new, profitable business for Employbridge. Continually develop and maintain a full pipeline of Contact Center opportunities and document sales progress in Salesforce.

 

Your Role & Responsibilities

Consistently work to develop leads in the Contact Center space. Document progress and activity daily in Salesforce. Report on opportunity and lead progress weekly to the VP and or Sr Director of Specialized Solutions. Continuously seek to understand Contact Center trends and understand needs of clients in this industry. Participate in regional events related to the Contact Center industry. Utilize LinkedIn, ZoomInfo, and other social medial channels to identify and connect with new potential leads. Conduct needs assessments and develop targeted presentations around solutions to meet specific needs and requests of prospective customers. Present developed presentations in-person and through online video tools. Work with your leaders on territory management, education, and sales process development. Meet with clients on a regular bases to develop opportunities, identify new leads and conduct presentations.

 

Preferred Education & Experience

 

Bachelor's degree or 3-5 years of B2B sales experience building a territory

 

Competencies (Skills & Knowledge You’ll Bring)

Full sales cycle experience from lead development to closing with multiple decision makers. In-person and video presentation skills. Ability to work remotely and to drive or fly to develop leads, opportunities and to conduct presentations. Able to build rapport in both face-to-face and virtual client meetings. Knowledge of the Contact Center industry. Strong written and verbal communication skills. Ability to work with a team to meet client expectations. Experience using various technology platforms to drive effective decisions.

 

Travel Requirements

primarily local.  Some overnights.

 

MVR Requirements

Must have a valid drivers’ license with a driving record indicating a safe driving history acceptable to the company and at all times remain eligible to drive a motor vehicle under applicable laws and regulations.

 

Employbridge is an Equal Opportunity Employer committed to diversity and inclusion.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws.

 

Employbridge offers a competitive benefits package which includes Medical/Dental/Vision, prescription drug benefits, 401(k), paid time off and holidays, a wellness program, and incentive programs.   We also offer a variety of career paths and encourage promotion from within.