JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

An exciting opportunity is available for a dynamic and proactive National Operations Manager to join our renowned Property Management team, overseeing a diverse portfolio of assets for one of Australia’s largest investment management firms.

You will support and drive a culture of change, to transition our building services team to a technology powered approach, and be the direct and matrix manager of property operations/ facilities management staff.

A snapshot of the role.

Provide leadership to ensure an exceptional quality of service is delivered to the clients and tenants

Support the Facilities Managers overseeing the implementation of building operations and compliance matters, consulting on any deficiencies or improvements

Lead the team to ensure Prism, The Edge, iComply, SINE, CM3 and CMO are all fully utilised and kept up to date

Understand sustainability goals and provide strategic direction for energy savings and NZC pathways

Place particular emphasis on safety and emergency systems.  Ensure the site teams are managing the close out of all risks associated with public liability, fire and lift safety, essential services, non-essential services, the staff and office contractors

Manage procurement initiatives where needed and assist with the procurement of specialist services agreements (e.g. cleaning, mechanical, fire)

Review tenant fit out plans and expenditure with the property manager so that client budgets and capex plans are correctly implemented and achieved

Sound like you.  This is what we’re looking for.

To be the successful candidate, you will have proven experience in supervising the broad spectrum of building services with an emphasis on managing a portfolio of multi-storey office/ industrial/ retail assets, and their systems including fire, electrical and building intelligence.

Positive and tenacious in your daily approach, client service is your key priority, and you can communicate effectively both verbally and in writing.

You have experience managing staff and are an empathetic leader, able to influence the team to adopt business strategies with a “can do” attitude.

A good level of financial aptitude and computer literacy is required for report writing and budget preparation and you are a prop tech champion, open to changing process as a result of technology adoption.

What JLL can offer you.

Recognition benefits.

Corporate discounts and offers.

‘You’ Days.

Health & Wellbeing programs.

Learning & Development platforms.

Paid time off for volunteer work.

Premium offices.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation, or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Apply today, quoting job reference number REQ410562.

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.