Title: National Program Director Office Assistant

Location: San Antonio, TX

Position Type: Full time (30-40+ hours/week), Hourly

Education Level: Bachelor’s Degree

Job Category: Health Care

Our Company Promise:

We are committed to providing our Employees a stable work environment with equal opportunity for learning and personal growth. Vighter’s Mission is to provide efficient, fast, high quality healthcare staffing to our clients.  Our Culture’s 5 key elements are crucial to the effectiveness of our employees in accomplishing our mission. These elements are:

Dependability Integrity Personability Transparency Responsiveness

Creating and cultivating this Culture within the organization is our commitment to our employees. Above all, Vighter employees will be provided the same concern, respect, and caring attitude that they are expected to share externally with every Vighter Client and Customer.

Summary:

Vighter LLC is seeking a detail-oriented individual with strong organizational skills and a thorough understanding of security procedures and protocols. The NPD Office Assistant will work closely with the National Program Director and other team members to facilitate communication, coordinate activities, and manage administrative tasks.

The National Program Director Office Assistant plays a critical role in providing administrative and operational support to ensure the efficient functioning of the program. This position requires a proactive and versatile individual with strong organizational skills, excellent communication abilities, and the ability to work effectively in a fast-paced environment. The NPD Office Assistant will work closely with the National Program Director and other team members to facilitate communication, coordinate activities, and manage administrative tasks.

Principle Accountabilities:

Provide comprehensive administrative support to the National Program Director, including managing calendars, scheduling appointments and coordinating meetings. Prepare and organize documents, reports, presentations, and other materials for meetings, presentations, and program activities. Coordinate travel arrangements, including booking flights, hotels, rental cars, and other accommodations, and preparing travel itineraries. Assist in the preparation and dissemination of communications, correspondence, and announcements on behalf of the National Program Director. Maintain organized and up-to-date filing systems, both electronic and physical, ensuring easy access to important documents and records. Track and manage expenses, process invoices, and reconcile accounts for the program budget, ensuring accuracy and compliance with financial policies and procedures. Serve as a liaison between the NProgram Director, internal staff and external clients, handling inquiries, requests, and communications in a professional and timely manner. Conduct research and gather information as needed to support program activities, initiatives, and projects. Provide general administrative support to the program team, including answering phones, handling inquiries, and performing other duties as assigned.

Knowledge and Skills:

Must have exceptional customer service skills. Employees shall be technically proficient in the skills necessary to fulfill the job requirements, including ability to speak, understand, read and write English fluently. Moderate proficiency in, common Microsoft Office Suite programs, to include Microsoft Word, Excel, Outlook, and SharePoint. Functional proficiency and ability to document patient-centered health care in the required electronic health record or electronic medical record, in the required format, in a timely manner, and in compliance with contract policy and guidance. A deep sense of purpose and dedication to the United States and our U.S. Military Veterans, their Families, and other patients as assigned. Occasional schedule flexibility with a desired end state of 100% staffing and 100% service to the patients that we provide care to. An unshakeable adherence to quality and continuous process improvement. An apolitical, patient-centered focus that drives to enhanced care and patient satisfaction. Knowledge of regulations (HIPAA/Privacy Act) regarding the confidentiality of patient medical records and information as well as Personally Identifiable Information (PII).

Education:

Bachelor's degree in Business Administration, Communications, or related field preferred.

Qualifications:

Minimum of 3 years of experience as an executive assistant or administrative assistant, supporting senior-level executives or program directors. Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment. Excellent communication and interpersonal skills, with the ability to interact professionally with colleagues, clients, and stakeholders. Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook and Google. Experience with travel coordination, expense management, and budget reconciliation. Ability to handle sensitive and confidential information with discretion and confidentiality. Detail-oriented and proactive, with a commitment to producing high-quality work.

Duty Hours / On-call Requirements:

The expected duty hours for this position are 8 hours per day and 5 days per week. However, this key position supporting 24/7/365 operations which may require work to be conducted in the day, at night, on weekends, and during holidays.

Work Environment:

Location: Vighter Corporate HQs, San Antonio, TX. Supportive team of healthcare professionals and administrative staff. Opportunity to work with diverse populations, including immigration and asylum personnel and underserved communities.

Travel:

As required to satisfy the contractual obligations. Generally, travel is limited to commute from residence to the worksite. Commute is non-compensatory. All official travel is government-funded.

Supervisory Controls:

In this position, the employee will serve as a contractor to the federal government and does not have any federal authority or rights.

Benefits:

Competitive salary and comprehensive benefits package, with Medical, Dental, and Vision insurance available for W2 full time employees. Company-paid basic Life and AD&D insurance and subsidized health insurance (W2). Paid time off and holidays. Professional development and promotion opportunities.

Qualifications:

Must be able to walk, stand, bend, and/or sit for more than 8 hours per day. Must be able to perform duties in a stressful and often austere environment without physical limitations. Must be able to use an elevator or walk up and down stairs. Must be able to lift up to 50 pounds and carry up to 10 feet. Must be able to routinely grasp or handle objects, use finger dexterity, bend elbows/knees and reach above and below shoulders. Must be able to read and interpret handwritten and typewritten print. Must be able to communicate by voice and detect sound by ear. Must be willing to work day, night, weekdays, weekends, holidays, and overtime if necessary. Must be able to perform duties in an indoor and/or outdoor environment. Must be able to pass a criminal background investigation. Candidate must not have beenconvicted of, pled guilty to, pled nolo contender to, or received probation prior to judgement for any crime other than a minor traffic violation, the record of which has not been expunged. Must undergo Urine Drug Screening (UDS).

Vighter LLC is an equal opportunity and affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Position is contingent upon contract award.

 

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