To manage/lead new customer/system implementation, being a welcoming party and bridging the sales and operational activities, to ensure smooth onboarding of new or additional business into KN organization and uplift customer experience. **Your Role** To manage/lead new customer/system implementation, being a welcoming party and bridging the sales and operational activities, to ensure smooth onboarding of new or additional business into KN organization and uplift customer experience. **Your Responsibilities** **Project Management** + Utilize project management methodology/tools to achieve the project delivery. + Prepare for regular project status updates to internal/external key stakeholders and make proper escalation to remove roadblocks. + Pro-actively manage the project scope and report out scope creep or change requests timely. + Be alert to cost management throughout the implementation cycle. + Carry out risk management throughout the implementation cycle and locate necessary risk mitigation solutions.Conduct handover procedure during project closure. + Create lesson-learn post project closure and promote internal sharing. **Customer Experience Engagement** + Establish and maintain strong customer relationship. + Pair up with customer project team to deliver a seamless onboarding. + Conduct regular customer meetings to deep dive into customer requirement/needs. + Connect customer to various functions/departments within KN. **Your Skills and Experiences** + Candidatemust from global forwarding companies and relate experience inimplementation project sector, at least 5 years + Preferred candidates who had project management experience for 2-5 years. + Goodcommunication skill in both English and Mandarin + Businessdriven, logical thinking and good interpersonal skills **Good Reasons to Join** We are looking for individuals who have demonstrated skills in consultative selling in the supply chain solutions. In return, you will gain access to professional development opportunities and international exposure in a team-based environment. To find out why Kuehne+Nagel is the best place for a successful professional career, start a conversation with us and click apply today! Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.