Company Overview More than 35 years ago, SelectQuote was founded on one core promise: to help our customers protect the people they value most. We pioneered the way consumers shopped for term life insurance, and now, we also help people find home insurance, auto insurance, senior health insurance and more. Our quick and easy process saves consumers both time and money, and today, more than 2 million families trust us to help them with their insurance needs. But what truly sets us apart is our people, and the opportunities to grow your career with SelectQuote are unmatched. This is a work from home job and you can be located anywhere in the continental US. Pharmacy Technician Certification Board (PTCB) license required Shift Options: Tuesday - Saturday (9:30 PM - 6:00 PM EST) About the Role The Pharmacy Billing Specialist is responsible for collecting posting and managing patient account payments. The position is responsible for submitting patient claims to insurance companies and following up on claims with insurance companies. Supervisory Responsibilities: This position has no direct supervisory responsibilities. Essential Duties and Responsibilities: Preparing and submitting clean claims to various insurance companies either electronically or by paper Answering questions from patients clerical staff and insurance companies Identifying and resolving patient billing complaints Preparing reviewing and sending patient statements Evaluating patient’s financial status and establishing budget payment plans; following and reporting the status of delinquent accounts Reviewing accounts for possible assignments and making recommendations to the Billing Supervisor Prepares information for the collection agency Performing various collection actions including contacting patients by phone; correcting and resubmitting claims to third-party payers Participating in educational activities and attending monthly staff meetings Maintaining the strictest confidentiality; adhering to all HIPAA guidelines and regulations Skills/Abilities: Detail-oriented and accurate Knowledge of medical billing and collections practice Knowledge of business office procedures Knowledge of basic medical coding and third-party operating procedures and practices Ability to operate a computer computer software and basic office equipment Ability to operate a multi-line telephone system Skilled in answering a telephone in a pleasant and helpful manner Ability to read understand and follow oral and written instructions Ability to establish and maintain effective working relationship with patients associates and the public Proficiency in reading writing and speaking English in required Education and Experience: High school diploma or equivalent preferred Certificates/Licenses/Registration Pharmacy Technician Certification Board (PTCB) license required Must be a fully licensed technician in the State of Indiana Physical Requirements: Prolonged periods of sitting at a desk and working on a computer SelectQuote Core Values: Service: We create positive customer experiences. Entrepreneurship: We create innovate & take risks. Leadership: We build & invest in high-performing teams. Empowerment: We embrace a changing environment. Courage: We challenge the status quo & drive continuous improvement. Teamwork: We help support & celebrate each other. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required.