JOB DESCRIPTION:
Within C5ISC, the Shared Service, Business Operations Division – Field Coordination Depot Support Branch (BOD-FCDS) acts as the single touch point into the C5I Service Center for field units requiring depot support. Field coordination, in support of C5I Product Lines, facilitate deployment (installation activities) of approved Engineering Changes/Time Compliance Technical Orders (EC/TCTO) as well as sustainment maintenance services including preventative, corrective and adaptive maintenance. Sustainment maintenance, capturing electronic systems, encompass the product line’s systems over their full electronic systems life cycle. This also embraces the installation and configuration of all C5I services for afloat, air, shore, and deployable specialized forces platform types.
NTNO/NTCGO Engineering Technical Support personnel for BOD-FCDS to support the systems/equipment listed in Section 2.5.1. The NTNO/NTCGO Engineering Technicians provide logistical life cycle support for sustainment centered corrective maintenance response for equipment/systems during the O&M and disposition phases of the system development life cycle, to include incident management and deployment of systems and their components. The NTNO/NTCGO Technician must be able to track and utilize USCG logistical and support tools such as Remedy (CGFixit, Incitement Management, Work Order Management, Release Management and Knowledge Management), EAL, ERMS, ALMIS, and NESSS.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Provide depot level NTNO/NTCGO equipment/system SME support to resolve trouble tickets, work orders and CASREPS generated from the USCG Centralized Service Desk utilizing, monitoring, and updating CGFixIT (Remedy or latest C5ISC Incident Management Tool) or the Equipment Asset Log (EAL) application support tools.
• Perform replacement NTNO/NTCGO part research and analysis to determine part repair methodology and process. From this research provide the necessary material procurement support by generating MILSTRIP or micro-purchase procurement requests.
• Provide electronic module/repairable material turn in tracking and advise fleet units of turn in due-dates and required actions to complete equipment return. Assist with COMSEC equipment tracking and provide shipping support/guidance to field units.
• Provide NTNO/NTCGO equipment/system on-site technical support for analysis and/or repair requirements. Contractor must provide Site Visit After Action reports within five (5) days after site visit as detailed in Section 2.3. (CDRL A002).
• Provide NTNO/NTCGO remote technical support, as appropriate, for identifying repair requirements. Provide support of Automatic Link Establishment (ALE) operations and functions for USCG HF radios.
• Provide a Weekly Sustainment Activity Report of all NTNO/NTCGO systems Incidents/Work Orders/CASREPs that the contractor is actively supporting (CDRL A003).
• Maintain document management, including version/revision control and overall document organization.
• Support BOD-FCDS with the development and maintenance of databases as necessary, limited to within the FCDS-Afloat group scope of responsibility.
• Provide data collection support by sending emails and making phone inquiries to field commands/units, then organize and document the data obtained.
• Use Government provided feedback to make revisions/updates to technical and logistics documents and project plans.
• NTNO/NTCGO Engineering Technical Support duties must include (but not limited to), the following systems:
· Common Data Link Management System
· Electronic Counter-Measure – Command & Decision Console
· Electronic Counter-Measure Set
· Electronic Counter-Measures Receiving Set
· Electronic Warfare System
· Frequency Standard
· IFF Transponder Set + Crypto
· Integrated Ship Control System
· Navigation Sensor System Interface
· Navy Tactical Data Link – Link 11
· Navy Tactical Data Link – Link 16
· Pulse Analyzer Set
· SEWIP
· Specific Emitter Identification Subsystem
· Tactical Air Navigation System Navigational
· Battle Elex Warfare Trainer
NON-ESSENTIAL DUTIES:
Other duties and responsibilities as assigned.
REQUIRED SKILLS:
Experience, Education and Licensure:
• 10 years of experience with troubleshooting and maintaining DHS or DOD equipment.
Certifications/Qualifications:
• Preferred that the candidate shall have completed a college electronics course curriculum with award of a BSEET/BSEE or achieved certification in an advanced electronics program from a technical school.
SUPERVISORY RESPONSIBILITIES:
None.
ADDITIONAL QUALIFYING FACTORS:
As a condition of employment, must pass a pre-employment drug screening, as well as have acceptable reference and background check results.
The Tatitlek Corporation gives hiring, promotion, training and retention preference to Tatitlek shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job.
As an equal opportunity employer, The Tatitlek Corporation recognizes that our strength lies in our people. Discrimination and all unlawful harassment, including sexual harassment, in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment. We support and obey laws that prohibit discrimination everywhere we do business.
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