We are Farmers!

We are… more than just your favorite commercials.  At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers. 

 

Farmers is an award winning, equal opportunity employer, committed to the strength of a diverse workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn’t just our business – it’s our culture!  To learn more about our high-performance culture and open opportunities, check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok. 

 

Workplace: Remote ( #LI-Remote )

Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.

Job Summary NDC Electronic Document Processors review claim related electronic documents and are responsible for quickly and accurately dispositioning each document. Evaluates document quality and requests rescans as necessary. Follows established processes and/or utilizes best judgment to determine appropriate document type, related claim(s), specialized document handling instructions, such as document splitting or envelope inclusion. May work a schedule outside of traditional business hours.Essential Job Functions Reviews document image to ensure appropriate image quality/all pages scanned correctly and requests rescan of document when necessary. Reorients and reorders document pages as needed. Ensures that copies of envelopes are included with documents when needed for regulatory compliance. Uses established guidelines and/or judgment to determine appropriate document type and necessary indexing fields. Splits original document into multiple child documents as needed to facilitate downstream claim processes. Determines correct Company, Line of Business, Claim System and claim(s) to file the document against. Identifies document exceptions and routes to 1 of the 15 exception handling queue based on established business rules. Maintains knowledgebase through reviewing published reference materials, attending refresher training, reviewing training tips and applying coaching feedback from designated mentor, Performance Coach and/or Supervisor/Manager. Performs other duties as assigned. Education Requirements High School diploma or equivalent required. Experience Requirements Data entry experience preferred 1 year of general work experience preferred. Special Skill Requirement Strong keyboarding and 10 key skills Basic verbal and written communication skills Strong attention to detail and critical thinking/analytical skills Ability to make quick, accurate decisions

Benefits

Farmers offers a competitive salary commensurate with experience, qualifications and location.
o CO Only: $14.42 - $20.89  Medical Dental Vision Health Savings and Flexible Spending Accounts Life Insurance Paid Time Off For more information, review “What we offer” on https://www.farmers.com/careers/corporate/#offer

 

Job Location(s): US - CO

 

Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.

 

Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law.  Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.

 

Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws. 

 

Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.