We are Farmers!

We are… more than just your favorite commercials.  At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers. 

 

Farmers is an award winning, equal opportunity employer, committed to the strength of a diverse workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn’t just our business – it’s our culture!  To learn more about our high-performance culture and open opportunities, check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok. 

 

Workplace: On-site ( #LI-Onsite )

Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.

Job Summary NDC Mailing & Shipping Processors are responsible for processing all incoming & outgoing expedited Fedex, UPS and US Postal Service letters and packages. This includes data entry into shipping & tracking systems, matching and preparing required state specific documents and checks for daily mailings. Reports daily shipment data to customers and is liaison to facility employees on most efficient shipping methods. Sets up shipments of equipment between field offices. Provides assistance for Incoming Document Processing and document retention. May work a schedule outside of traditional business hours. Will be required to work in uncontrolled climate conditions. Essential Job Functions Researches shipping addresses utilizing different databases such as HEART and USPS.com to ensure correct addressing is used to prevent delays. Operates and maintains high speed print equipment used for mail processing. Determines mailing classification type and mailing vendor for processing of outbound OKC/KC shipments for the Total Loss COE and Foremost Specialty Line of Business. Processes overnight shipments for the Total Loss COE. Processes outbound expedited shipments for Large Loss Property claims using in-house mail & shipping systems. Ensures any special documentation is included in outgoing shipments, including state-specific forms/documents, power of attorney documentation, and any applicable checks. Voids & records shipments as needed. Stores all paper documents mailed to the NDC on a carousel ensuring each document is tracked to a specific location and can be retrieved at any time. Retrieves original documents by request. Maintains records for chain of custody purposes to ensure customer data is kept confidential using certified destruction process. Works directly with destruction vendor to maintain proper inventory of destruction bins, seals and tickets. Sorts incoming Total Loss packages received by Fed Ex, UPS, and USPS by type, department name, claim representative name and enters data into tracking system. Opens and preps documents into batches using established separation rules and delivers to Imaging. Separates completed scanned batches and places documents back into original Fed Ex envelope and delivered to in-house Total Loss customer. Assists the Mailing & Shipping Processor II to complete daily overnight shipping and receiving reports. Answers and helps with routine mailing and shipping questions from all employees, supervisors, and managers. Researches and records reason for all return packages and reports back to Leadership. Provides assistance to Inbound Mail Processors and Imaging Technicians in times of high volume in those areas. Performs other duties as required. Physical Actions Must be able to lift 30 pounds unassisted, up to 50 pounds with assistance. Education Requirements High School diploma or equivalent required. Experience Requirements 1 year NDC mail processing or general mailroom experience preferred Special Skill Requirement Strong verbal & written communication skills Very good understanding of mail classifications, shipping processes and software with Fedex, UPS, DHL & the US Postal Service. Working knowledge of Claims processing systems preferred. Basic PC skills with a strong understanding of Microsoft Excel spreadsheets.

Benefits

Farmers offers a competitive salary commensurate with experience, qualifications and location. Medical Dental Vision Health Savings and Flexible Spending Accounts Life Insurance Paid Time Off For more information, review “What we offer” on https://www.farmers.com/careers/corporate/#offer

 

Job Location(s): US - OK - Oklahoma City

Workplace: On-site

Salary Grade: Grade 25 

Hiring Manager: Quintin A Miller

Recruiter Name: Allison Berkenpas 

Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.

Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.