Current UC employees must apply internally via SuccessFactors > http://bit.ly/UCEMPL

 

Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to more than 50,000 students, 11,000 faculty and staff and 340,000 alumni, UC combines a Top 35 public research university with a physical setting The New York Times calls “the most ambitious campus design program in the country.”

 

With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, nine straight years of record enrollment, worldwide leadership in cooperative education, a dynamic academic health center and entry into the Big 12 Conference, UC’s momentum has never been stronger. UC’s annual budget tops $1.65 billion and its endowment totals $1.8 billion. The University’s overall regional economic impact exceeds $10.6 billion, paving the way for the future of Cincinnati.

About Housing Services

Housing Service plays a vital role in the UC’s explosive growth and success. Residence hall occupancy has risen to 8000 beds in the last 10 years, an increase of 75% in that time.

Job Overview

The Neighborhood Operations Manager (NOM) provides daily management of a comprehensive Residence Hall Service Center program including daily supervision of a team responsible for occupancy management, facilities management, keys, mail and general inquiries. The NOM develops and maintains policies and procedures related to management of keys, opening/closing center operations and residence halls and training Desk Assistants. The NOM reports directly to the Associate Director of Housing Operations.

Essential Functions ​​​​​​Develop policies and procedures for key audits and supervise day to day activity of staff pertaining to secure management of residence hall keys. Liaison with housekeeping and facilities management teams to ensure high level of service and care for each residence hall. Provide oversight of work order processes and coordination of regular area meetings to discuss building needs. Develop and maintain opening and closing procedures for residence hall service center operations, including documentation of all processing in an Opening/Closing manual. Develop and facilitate procedures for hiring and training Desk Assistants. Serve as Payroll approver. Navigate and execute student needs within the housing information system, e.g. room assignments and room changes. Collaborate with Resident Education & Development and Conference and Event Services to provide support for summer conferences in designated residence halls. This may include day-to-day supervision of conference assistants and conference guests/local constituents. Develop departmental initiatives including training, committee work, development sessions and/or candidate interviews. Will be required to be on-call and/or have weekend responsibilities during heavy volume time periods (move in/move out) or to support response to emergency situations. May provide direct and/or indirect supervision to exempt and non-exempt staff (i.e. hiring/firing, performance evaluations, disciplinary action, approve time off, etc.). Perform related duties based on departmental need. The job description can be changed at any time. Required Education Bachelor's Degree Seven (7) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.

 

Required Experience

Three (3) years of experience in housing administration/management on a college campus or similar environment. At least one (1) year of supervisory experience.

Additional Qualifications Considered

University or student housing or related area (i.e. multifamily housing, hotel, etc.) experience.

Physical Requirements/Work Environment Office environment/no specific unusual physical or environmental demands.

Compensation and Benefits

UC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.

Competitive salary range of $65,563.62 dependent on the candidate's experience. Comprehensive insurance plans including medical, dental, vision, and prescription coverage. Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program. Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans. Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave. Tuition remission is available for employees and their eligible dependents. Enjoy discounts for on and off-campus activities and services. Relocation assistance potentially available.

 

For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at jobs@uc.edu. 

 

The University of Cincinnati is an Equal Opportunity Employer.

 

REQ: 96301