Short Description:
The Product Specialist is the expert for a technical development or execution environment product or set of products.
Complete Description:
The Product Specialist is the expert for a technical development or execution environment product or set of products. The primary responsibility of a Product Specialist is to ensure the availability and facilitate the productive use of a product for Application Teams or end users. The Product Specialist may own part of a product, all of one, or several products depending on the nature of the product(s) and their use. The Product Specialist requires significant to expert experience and skills in the product supported. The Product Specialist will usually also have significant experience in the operating environment(s) (e.g., HP/UX, NT, MVS, etc.) on which the product is implemented. If the product is one that was internally developed, the supporting PS should also have most of the skills of a Programmer. The Product Specialist is responsible for collaborating with Technical Architecture Specialist, System Specialists, Programmers and vendors to ensure and enhance the use of the product and effect migration to new versions of a product.
Years of Relevant Experience: 7 to 8 years
Preferred Education: 4 year college degree or equivalent technical study.
Role Description: All roles specified plus the following:
Deliver support and design for industry specific applications that require integration with statewide systems or applications.
Interact with executive level business users or technical experts.
May function as a niche SME.
Skills:
Skill
Required / Desired
Amount
of Experience
NetApp SAN Hardware and Software Configuration and Administration
Required
5
Years
Microsoft Exchange 2007 Configuration and Administration
Required
5
Years
E-Mail Archiving Experience -- various products,
Required
5
Years
This is a project based engagement. The goal is to get NetApp SAn which is already in production fully and properly configured. The second part of the project will be to implement some sort of email storage and/or archiving solution using the SAN. Consultant will work directly with other ITS staff.