Description Top Skills' DetailsTop Skills' Details 1.CompTIA Security + Cert and an Active Secret Clearance 2. 5-8 YOE NOC, Networking, Watch Office, NOSC 3. CCNA will be required for the position; candidates can be granted a 6 month waiver REQUIRED EDUCATION: -High school Diploma or General Equivalency Diploma (GED) REQUIRED EXPERIENCE -5-9 years IT experience CERTIFICATION REQUIRED: Security+CE Cisco Certified Network Associate (CCNA) CUSTOMER JOB DESCRIPTION -Monitor the infrastructure and network, responding appropriately to alerts and events. -Respond to incidents from triage through resolution, including escalations, where appropriate. -Respond to infrastructure repairs, including directing remote activities to maintain operational effectiveness for services. -Provide root cause analysis documentation in accordance with Government procedures. -Provide data center support where appropriate. -Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues. -Provide incident notification to Government representatives. Skills Secret clearance, Security+, ccna, Cisco routers, Infrastructure, Firewall, Router, Information technology, Troubleshooting, NOC, Operation, Watch Office, NOSC, Network operations center, Network operations, outage support Top Skills Details Secret clearance,Security+,ccna,Cisco routers,Infrastructure,Firewall,Router,Information technology,Troubleshooting,NOC,Operation,Watch Office,NOSC,Network operations center,Network operations,outage support Additional Skills & Qualifications Breifing / Presentation Capbility: The NOSCR serves the command with the daily breifs and has direct interaction with the main GS Civilian on site. *The job is also not hands on networking (i.e. Route/Switch) and while a CCNA is required Layer 2 switching is performed within the Admin group* o Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.  If eligible, the benefits available for this temporary role may include the following: § Medical, dental & vision § Critical Illness, Accident, and Hospital § 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available § Life Insurance (Voluntary Life & AD&D for the employee and dependents) § Short and long-term disability § Health Spending Account (HSA) § Transportation benefits Experience Level Intermediate Level Pay and Benefits The pay range for this position is $31.20 - $38.46/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in New Orleans,LA. Application Deadline This position is anticipated to close on Feb 22, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.