Network Administrator Security Clearance Requirement: Current and Active DoD Secret Clearance Salary Range: $100K - $120K (The salary range provided is a general guideline. Nexagen Networks considers various factors when determining base salary offers, including the scope and responsibilities of the position, as well as the candidate’s experience, education, skills, and current market conditions.) As a Network Administrator, you’ll join a high-performing team dedicated to excellence, innovation, and mission-critical support. At Nexagen, you will drive technological advancements and help secure our nation’s future. With outstanding benefits and unparalleled growth prospects, you’ll thrive in our collaborative and innovative environment. Leverage over two decades of industry expertise to drive transformative innovation and deliver exceptional services across diverse government sectors. Nexagen Networks is a trusted partner to the Department of Defense (DoD) and other federal agencies, including the Army, Air Force, Marine Corps, Navy, and DHS. With more than 20 years of industry expertise, we deliver exceptional lifecycle professional services spanning Research and Development, Cloud Engineering, Digital Modernization, Systems and Software Engineering, DevSecOps, ITSM, Cybersecurity, Satellite Communication (SATCOM), RMF-FedRAMP, Logistics, Training, Exercises, COMSEC, and IT/Networking. Job Description We are seeking a skilled Network Administrator to install, configure, and maintain our organization’s LAN, WAN, data communications network, operating systems, and servers. The Network Administrator will be responsible for system monitoring, ensuring the integrity and availability of hardware and network resources, reviewing logs, and completing system backups. Additional duties include analyzing network and server resource consumption, controlling user access, installing and upgrading software, and maintaining software licenses. The candidate will also assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software. This role involves managing network performance, maintaining network security, troubleshooting network issues, and training users on network operations. The Network Administrator will frequently report to the Senior Network Engineer and participate in all phases of engineering design reviews. Position Responsibilities Provide Tier II support for iDirect Network and Space Capacity. Address Tier I calls and emails as required. Diagnose and troubleshoot issues with remote terminals, iDirect Hubs, and network infrastructure. Escalate network anomalies according to Standard Operating Procedures. Collaboratively resolve escalations from the Rock Island Arsenal (RIA) Helpdesk. Identify and correct remote terminals causing CRC errors and cross-polarization within the network. Conduct monthly checks with satellite providers to ensure hub carriers operate at contracted power levels. Coordinate ASI activities with the RIA Helpdesk. Monitor high-level alarms using iMonitor and respond to automated alerts. Generate and present reports for management. Qualifications Minimum of 5 years of relevant experience in network administration, preferably within a DoD environment. Bachelor’s degree in Engineering, Computer Science, or a related field (or an Associate’s degree with 7+ years of experience). Ability to obtain and maintain a DoD Secret security clearance. Proficiency in network and system troubleshooting, testing documentation development, test procedure execution, and results documentation. Experience with iDirect Operation and Maintenance (iOM) and Advanced iOM software. Strong analytical, problem-solving, and communication skills. Company Benefits At Nexagen, we believe in taking care of our team from day one! Enjoy comprehensive benefits including health, dental, and vision insurance, generous paid time off, a matching 401k, and various support programs. We also offer professional development opportunities and additional perks to ensure you thrive both personally and professionally. Join us and experience the difference with benefits that start on your first day! Our Culture Join our dynamic team and thrive in a culture that champions flexibility, professional growth, and work-life balance. At Nexagen, we support your continuous learning with comprehensive training and educational reimbursement. We celebrate your achievements and focus on delivering exceptional value to our customers. Be part of a supportive environment where your contributions directly impact on our customers’ success and propel your career forward. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.