JOB SUMMARY:

To administer and oversee technical design, implementation, organization and troubleshooting of key business systems.  Document and handoff support work to IT technicians as appropriate.  Provide proactive management to meet business objectives through both user feedback and internal metrics.  May take on several components of a project or a complex component of a project.  Effectively contributes to team goals.  Works beyond routine nature of tasks utilizing specialized knowledge and technology. Troubleshoots basic problems and recommends appropriate actions. Works under broad supervision.